michael w yee

My wife and I were relocating to Austin and while searching for homes online we came across a relocation guide offered by Realty Austin. Lucky for us, JC was the realtor that responded in regards to our inquiry. He reached out to us by email to see if we’d received the guide and had any questions and asked if we’d be interested in a short conversation so he could learn about our situation. During this first call, he learned about why we were moving and what we were interested in for a new home. He set up a portal for us to check out some homes online where we could note comments, likes, dislikes, etc. Keep in mind this was more than a year away from when we told him we were targeting a move, but he just wanted to get us used to the market, styles of homes, and different areas of Austin. Forward a couple of months and we were ready to make a physical trip to scout some properties and meet with JC and a few other realtors we had met online. After meeting in person, we felt a connection with JC on a personal level and felt that he’d done the little things such as understanding our situation of why we were relocating and what we were looking for in a property, so we decided to use him as our realtor. I think on this scouting trip we spent about two days with him driving to different areas and looking at various homes that were for sale. He did this knowing that we were still a year away from moving, he didn’t have to spend all this time with us but he did because he cares about his clients and loves to show homes. It was a good thing we did, because we ended up looking at a new construction builder that met all of our requirements on our last day of the trip. We flew home and then later called JC and let him know that we found the builder that we wanted to use. A couple of months later we flew back out and signed the contract, this was May 2018. We closed in Aug. 2019. JC didn’t go away during this build process. He was closely involved throughout the process and served as our proxy checking on the house construction process while we were still living out of state. He always responded quickly to our questions either via email or phone, depending on the urgency of the question. He helped guide us through the entire build process, including walking us through an inspection, lender selection, as well as inspectors punch list for the builder. In my opinion, JC went above and beyond his duties as a real estate agent and I would highly recommend him to anyone I know looking for a home as well as use him again for any future real estate transactions.