Ruth came highly recommended from many of my co-workers as they had used her in the past with purchasing or selling, or both, homes in the Austin area. Being new to Austin and not connected, I connected with Ruth based on their recommendations and trust. Ruth was constantly responsive to my communication and worked hard to set up appointments with houses that met many of the criteria on my \must have\lists. She also understood when my work got very busy, and I needed to put this whole process on hold for a while until a time I was ready to re-commit to this process. I greatly appreciated Ruth&'s flexibility and knowledge about the market, the city, and the process. Though this was not my first home purchase, Ruth helped me acclimate to the Austin-area market and ways of doing business. When I finally settled on a home, Ruth's skills were most utilized in the negotiations and keeping the home buying process moving forward. Her ability to act on my behalf with the builder's agent and her ability to light fires when needed were invaluable to me, especially when we had a tight timeline to close on my home. At closing, Ruth made sure to walk through the paperwork with me, and was looking out for my best interests in making sure payments and language was included in the contract to protect me from overdrafts and delinquent payments. I appreciate all that Ruth and the Realty Austin team did for me during this process. I ended up with a beautiful home, and am very happy with the process.