Vicki Duran is great! As first time home buyers, we were looking for a realtor who could help us through the entire process patiently and comprehensively, and we are glad that Vicki contacted us in response to our request on the Bramlett Residential website.
From the start, Vicki was extremely responsive, at all times. Every text, email and call responded to within 30 minutes, if not sooner. Vicki's guidance and knowledge helped us to narrow down our MLS filters and modify as necessary. We were making notes/posting questions on the MLS portal and were pleasantly surprised to see that Vicki was also reading them and giving her thoughts on each of those.
Once we started shortlisting houses that we liked, Vicki would promptly work with the listing agents to make the appointments, even if we found a house that we wanted to see on the same day. Within 7 -10 days of contacting Vicki, we found a few houses that we considered putting offers on.
Vicki was very quick and detailed in writing up the offer and it was selected, even in a multi-offer situation. From there: getting all the important inspections scheduled at short notice, in the short option period and then outlining the entire process towards closing, taking care of the smallest details and following up as necessary, Vicki continued to persevere and go above and beyond to ensure a successful closing. Thank you, Vicki!
We'd definitely recommend Vicki Duran/Bramlett Residential to anyone who's looking to buy a house in the Austin Area, especially first time home buyers.