We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Buyers
Eric worked with my us for over a year before we found our home. I guess we were a little on the picky side, not sure how many houses Eric showed us over the course of the year but it was quite a few! Eric had us set up to get notices every morning based on our neighborhood preferences, price ranges, etc., and whenever we saw something pop up that we liked we called or emailed him and he would get it set up right away. Overall we found him extremely accessible, friendly, professional, and patient.
On a random Friday night in Feb, 2012 at about 11 PM we were going through our email for the day and we found it. The house had just been listed and given the state of the Central Austin market we knew it would not last long. We emailed Eric and crossed our fingers that we could get in that Saturday. The next morning Eric had the appointment set up. Although we loved the house we had several questions. Eric did an excellent job working with the other agent, getting our questions answered so we could put an offer in that day, and helping us structure our offer so we could make it as attractive as possible. Long story short the offer went in that day, and the sellers accepted the following day. Eric also helped us negotiate a quick closing and was very helpful between offer and closing with getting us access to the house for measurements, appointments, inspections, etc. We closed in March, 2012!
My wife and I have been working with Eric for over a year (yes, a year)...he's THAT patient. Our previous realtor was more like a pushy car salesman, which adds an additional layer of stress to such an important decision. Eric has patiently shown us multiple houses and understands what we're looking for. We still have yet to buy one, but I guarantee you when we do, it'll be with Eric. Would highly recommend him to anyone, especially first-time buyers.
I moved to Austin from Salt Lake City in late 2011 for a new job. I knew I wanted to purchase, but didn't want to buy until I felt comfortable with the city. Being close to restaurants, concerts, etc was important to me, and central Austin is a lot to wrap your head around, if you're not familiar with it. Eric did a great job explaining the different neighborhoods, and showing me properties in pretty much every central neighborhood that fit my price range. He was patient, available, and professional. I settled on East Austin and found a place I wanted in June. At this point, there were a lot of properties with multiple offers going under contract in the first couple of days. The house I wanted was only 1 day on the market, and there were other agents showing it when we viewed it first. Eric helped me put together an offer that the seller accepted without offering over asking price, and without waiting to see if other offers would come in. We offered them extremely attractive terms (they were pregnant and we gave them a seller lease back to help with the move) and they accepted immediately, and even threw in the fridge! When we had the property inspected, there were minor issues to be expected, and we were able to negotiate a credit for a couple of items that I wanted fixed. At the end of the day, I couldn't be happier with my house, and with Eric's performance. I will happily recommend him to anyone I know searching for a home.
I met Eric in 2006 when I helped him publish a real estate magazine he used to advertise listings. We became friends after that and hit the lake pretty regularly. I referred friends and family to him and he always did a great job. So, when it was time for me to finally buy, it was an easy decision to ask him to help me out. I've always lived downtown, but wanted a place with a yard, so we looked in 78704 and East Austin. At the end of the day, I really liked how East Austin felt, and what I could buy over there. We looked for about 6 months and made offers on a couple of places I wasn't that excited about, but I finally found "the one" and we contracted it. The transaction wasn't very tricky - there weren't any "gotchas" that people always talk about. Eric was probably a big part of that, but I guess I wouldn't know. At the end of the day, I couldn't be happier with his performance. There's not much more you can ask for in an agent.
The Good:
:: he's a local who knows the neighborhoods. he's lived here for some time and knows what will best fit your needs and preferences!
:: he is super nice, friendly, patient, and knowledgeable
:: he will be honest with you about listings. we came to eric with some listings we found independently that we wanted to look at or that we found from our automated MLS listings he set up for us, and he would indulge us but most importantly, he told us his opinions about the house and our preferences and how they might not be a match
:: he isn't out about just selling you a house. he wants to make sure you get into a house you really like that is in your budget. that's terrific! lots of other realtors are focused on the commission only. eric is focused on making everyone happy on their big purchase.
:: he's very informative and knowledgeable. we came out of looking at houses with him with a lot more knowledge and insight than when we started the whole process. we learned about a plethora of things and also picked up some inside tips along the way!
:: he answered all of our correspondence in a timely fashion
:: he kept us in the loop throughout the process of closing on our house
The Bad:
:: none
The Ugly:
:: none
Would I use Eric again? Absolutely. Hopefully I'm not moving anytime soon, but if I have to, I know who I'll be calling to help me get on my way to a new house.
This guy is IN.
Eric recently helped my husband and I find our new house in Austin. It was a daunting task since we were not familiar with the neighborhoods or the market, and therefore plunking down a significant chunk of our savings made us very uneasy. Luckily Eric was very knowledgeable and completely understanding of all our needs and concerns. We loved his easygoing style but also had complete confidence and trust in his ability to negotiate and get the deal done. Eric was very professional throughout the entire process-he explained every step of the way, educated us on the different parts of town, and answered questions/addressed concerns in a prompt and comprehensive manner. Eric also got to know what we liked. He encouraged us to see as many houses as we wanted in order to ensure we felt confident about our purchase. After many months when we finally viewed the house we ended up buying, we knew it was the one for us. Cliché perhaps, but accurate. In a nutshell, Eric will give you his opinions (and sound advice) but allow you make the decision for yourself. Along the way he will be your strongest advocate and work hard to get the deal done. Eric was a pleasure to work with and I highly recommend him.
Eric just helped us buy a house in Austin. If I had to describe him in a single word it would be: efficient. Eric was always available and whenever anything came up, he worked closely with us to address it. He was knowledgeable about the different areas in Austin that would meet our needs. His personal experience renovating houses was also helpful when we were looking at "fixer-upers." Overall we had a great experience even though we were dealing with the demanding Austin market. I would recommend Eric to anyone needing real estate assistance in Austin.
Eric made the process of house hunting extremely easy. He or one of his colleagues were there every time I made a last minute "I saw a new listing! Can I see it in 30 minutes?" request and always happily answered my millions of questions. He is extremely knowledgeable about the Austin real estate/housing market and more importantly, very honest about his opinion on listing prices. He was never pushy, even when we hemmed and hawed about submitting bids. We decided to put our house hunt on hold for now, but when we resume, we will 100% work with him again.
Being a first time home buyer itself can be very intimidating and added to this, the rate at which good homes were selling quickly had us worried about the home buying process. We were referred to Eric Bramlett by my brother. He did not disappoint at all. Eric was very patient with our questions and always gave good detailed explanation.
Few things about Eric that makes him standout from other realtors.
- Knowledge: Eric has deep knowledge of the market and is well informed.
- Availability - Eric was available round the clock to answer our questions. You can text/call/email him and be sure of getting an answer in less than 2 hours (2 hrs. being the worst case scenario)
- Contacts: Has access to a lot of resources. Ask him a contact for a small stuff like a home insurance agent or something big like loan, Eric would've a contact for you instantly.
- Inspection process - Eric patiently walked us through the inspection document and not only helped us prioritize the problems but also negotiated with the seller for the repair costs.
- Post sale support: On the closing day, Eric met us at the title company and sat through the whole 2 hours to ensure our questions were answered during the title transfer process. Not just that, Eric touched base with us a week after we moved in to ensure we settled down okay. Talk about great customer experience.
To summarize, Eric Bramlett is the best realtor in Austin, hands down.
When we started looking for our next home, we wanted a team committed
to the process of our family moving to the next home. We did not want
a realtor that just took advantage of the fact that you need a
realtor , and just wanted to cash the 3% of the transaction of
selling/buying your home. We had two previous experiences, in both cases
the realtor, just built expectations to convince us to buy/sell
the property, and then crushed us with a depressing reality to force
us to sell/buy under unfavorable circumstances, cashing their
commission and walking away.
Eric in other hand, explained us the current circumstance in Austin
Texas. Set up the expectations to a reasonable level. Pointed all
the flaws in our home and explain the best way to fix them. He
adapted to our needs and worked around them. He is very professional,
and he has a team to support his clients. He offers a professional
stagger and a professional photographer, (compared with the previous
experience where the realtor just used her daughter to take the
pictures or used her cell phone to take the photos). Eric always has
more than one possible alternative for any issues that pops up in the
process of selling/buying a home.
Eric makes an effort to offer all possible paths/option in the process
to do a real estate deal and he takes the time to ensure his customers
understand the most probable outcomes of their decision . At no point
in the process we fell any kind of pressure or frustration from him or
his team. He always try to accommodate his customer request.
I will recommend Eric to anybody interested in doing a real estate
transaction. Bramlett Residential Real Estate is a good partner to
do business.
I had a great experience using EBRRE for buying an investment property. Eric is extremely knowledgeable about the buying process and really helped us make a good, informed offer on a home that already had multiple offers on it. He was a professional negotiator once our inspection came in, and he made the closing as smooth as possible. His advice and experience were invaluable throughout the whole process. We will definitely use Eric again, and frequently refer friends to him.
Eric Bramlett of Bramlett Residential is the most knowledgable agent/broker I have ever worked with, and really went the extra mile for me. He knows every inch of the Austin market and patiently helped me select the best property and area for my needs. I can't say enough about his integrity, diligence and commitment to his clients.
If you want the best, I highly recommend Eric Bramlett and Bramlett residential.
If anyone is looking to re-locate to Austin or to purchase a home, I'd recommend working with Will Mackintosh at Bramlett Residential. He is professional and very experienced with the Austin market & surrounding areas. I was flying into town from NY for just a few days and communicated with Will via email. I was interested in a few condos and he quickly responded and provided me with a detailed breakdown of rent comps and an investment analysis on all the units I inquired about. This included HOA fees, estimated mgmt fees, insurance, interest rates etc. The data helped me understand the market and also the appreciation values year over year. Receiving this prior to my arrival was great. This shows how prepared Will is as an agent. He works with #'s and that's the most important thing when considering a purchase.
Will was friendly and kept me realistic when it came to what I could find with in my budget parameters. He even put me in contact with a local lender who I connected with to answer my questions in regards to loan approval and interest rates for investment or secondary properties. Having fast and good client service is important when you are making a buying decision. Will was quick, responsive and very helpful for someone looking to re-locate.
Bramlett Residential helped me and my family find a perfect home and keep a deal together with a difficult seller and lender that delayed my closing.
Since we were relocating to Austin, I was looking for a broker that would be more responsive and give us a better level of customer service. Eric and his team exceeded our expectations. He responded quickly to all our requests, and worked with us and our unique requirements (over a 6-8 month period) even though we were unsure about what we wanted at the outset. I found that he has a deep understanding of Austin real estate market, and an uncanny ability to quickly lay out the trade-offs of living in various neighborhoods. Finally, when we were interested in making an offer for a home we liked, he encouraged us to look at alternate options to make sure we were confident in our decision about the house we wanted.
Since we were unable to close on time due to lender delays, Eric was instrumental in working with the listing agent to keep the deal together and negotiate extensions with a difficult seller and frustrated buyer (us). During this period and after we closed, Bailey (on Eric's team) ensured the inspection was done immediately , completed the final walk-though for us, and helped us set up the house the way we wanted since we were not moving for another month.
I highly recommend Bramlett Residential if you are looking for a broker that is sharp, diligent, very knowledgeable about Austin real estate, and works alongside you to meet you and your family's unique needs in a new home.
We met Eric back in 2007 when he helped us find a home to rent. We were abroad and mostly communicated through lengthy e-mails. It was amazing how smoothly and efficiently he helped us find a house. When we finally decided to buy a home last year, we didn't hesitate a minute and contacted him. He did it again and helped us find our dream house.
Eric is highly professional, knowledgeable, and reliable. He is informative, systematic, backs up his recommendations based on data, appropriate advice on strategy, and eager to communicate with you. But he doesn't stop there. No, he goes further than that. He will answer all your questions no matter how tedious, repetitive and annoying they are. He always has a way to encourage and help you in your moments of doubts and frustrations. He knows buying a home is not an easy task. He can always give you an objective opinion and assessment of things, which really helps when you feel unsure. He doesn't push his opinions on you but when it is time to act he is ready to guide you through the process without hesitation. Buying a house can be overwhelming and Eric has genuinely helped me step-by-step through the whole process. Thanks to him we came through as the winner of multiple offers on the house that we really wanted.
But what really makes Eric stand out is his integrity and trustworthiness. You become to appreciate his honesty, readiness to help, patience and composure. I really look forward to working with him on other projects in the future.
And don't want to forget Bailey. She is just as much a great person to work with! Thank y'all~!
We are first-time home buyers, and were looking for a knowledgeable and reliable realtor to help us with our search. And I'm petty sure we couldn't have found a realtor better than Eric! He was very accessible over the phone from Day 1 all the way till closing. In our first meeting which lasted about 30 minutes, he very quickly understood what we were looking for and what factors would work as positives (or negatives) for us in the home search (even including criteria that we hadn't explicitly told him!). Eric promptly got in touch with a bunch of builders the same evening and made a schedule for us for the next few days. He was patient and worked with our schedules. Eric drove us by various neighborhoods he had shortlisted for us to help us get a feel for what we would like in a community. He would readily pitch in with his thoughts when we had questions about either the construction or the neighborhoods or anything else.
What we liked most about Eric was that he was never pushy during the whole process, never in a hurry to get us to close on a property, yet gave us valuable advice on the homes. This helped us narrow down our options relatively quickly, and his inputs enabled us to prioritize our criteria better. We had been independently looking for homes earlier, but this was definitely productive use of time. We found our new home on Day 3 with Eric, and he helped us with the negotiations and paperwork too. He was there all the way till the end making sure that everything went smooth, and now we and moving into a wonderful home!
I'd definitely recommend Eric for all home buyers, he's simply the best in town!
We were so lucky to have Eric recommended to us. My husband and I have worked with our fair share of real estate agents in the past but Eric is by far the best agent we have ever worked with. I would highly suggest using Eric and his company to anyone who finds themselves a new-comer to Austin, because he was not only able to help us navigate the different neighborhoods but after a brief consultation, was able to pinpoint exactly what we were looking for.
When you work with Eric, you never feel like you are "out of the loop". He is incredibly easy to contact, communicative, and doesn't leave you waiting for updates. In addition, his office staff hold to the same standard of ethics, which lead to a smooth transaction from start to finish.
What put Eric above the rest were the actions he took AFTER our closing, when the previous owners of our new home had decided to leave their former residence in poor condition. Eric stepped in with personal assistance in order to make sure that we began a happy start to our new lives here in Austin. Eric is 100% committed to the satisfaction of his clients, and his dedication shows in everything he does.
I have known Eric Bramlett since we bought our first home in Texas with him five years ago and I would still recommend him as a realtor. He knows the Austin market and will be able to provide you with the insight you need to make an informed decision about selling or buying a home. One of the things I appreciate about him is that he is very accessible and prompt in his correspondence, I also like the fact that he doesn't push you into making decisions. He is very easy to work with and when its all said and done you will consider him a friend.
Just recently my wife and I began our search for a new home. Several of my close friends suggested Bramlett Residential so after much research I decided to call. The advice I receive in my first conversation with Eric solidified my decision and I knew I this was the group I wanted on my side in our home search and contract negotiations. The attention and treatment I received while working with the staff of Bramlett Residential was second to none! I would strongly recommend Eric and his team to anyone that asks!
Based on the positive online reviews, I contacted Eric and Meredith when I knew that moving to Austin was a strong possibility. Based on our travel schedule, Meredith referred us to Vicki Duran because she would be out of town. Vicki is an absolute gem. We were relocating from out of state and knew nothing about Austin. Over the course of two, 2.5 day trips, Vicki showed us close to 40 houses. We had to figure out commute, schools and budget. Over the course of a month, we were in pretty much daily contact with Vicki about houses we wanted to see, houses we wanted more info on and once we decided on a house, we were in hourly contact with her over the negotiations. Vicki is super responsive via phone, text and email. She is level-headed and good humored. She listens carefully, without judgment, and works very hard. Buying a home halfway across the country can be a very stressful situation, but we felt we were in very capable hands with Vicki. When our closing happened to fall during her family vacation, she still stayed in very close contact with us and made sure there were no last minute issues. She even brought healthy snacks for my kids to munch on in the car!