Much like what seemed like the rest of the greater Austin area, my husband and I started looking to purchase a new home at the beginning of January 2021. After spending a year in lockdown in a windowless, run-down apartment, we were determined to take the leap and finally get our own space. We didn't have any real idea of how this process worked but we did have a little bit of money and some friends who had just completed the home-buying experience. Upon asking them for tips and advice, they couldn't stop beaming about the realtor they worked alongside and provided us with Lauren's contact information. What followed was a year-long's journey navigating an incredibly overwhelming Austin market during a pandemic and with a supply-chain shortage of labor, lumber, lights, and literally everything else. We started optimistically and while Lauren matched and often exceeded our optimism, she also brought a healthy dose of grounded realism to the experience and always provided options. Here's the thing about Lauren: she is incredibly passionate about the industry in which she works and her knowledge is astounding. My husband and I both trusted her advice and guidance almost immediately after being wildly impressed with our first phone call. Further, she is just an absolute joy of a person and someone with whom we found easy to speak honestly. Lauren knows her stuff and tosses out stats, facts, and homeowner tips so casually and frequently it's impressive. Throughout the entire experience, we felt supported and genuinely cared for. I could continue praising Lauren's professionalism and knowledgeability for days so I'm going to highlight one more aspect of the entire experience in which Lauren was absolutely exceptional: communication. For a full year - Lauren was in constant communication with guidance, metrics, and updates. Having her copied on all of our emails with the builder really made me feel confident that we were going to get the best product possible. Lauren advocated for us in every way and we will be forever grateful that she helped us land a gorgeous new home. More-so, as she's made herself available, I'm excited to continue to have her guidance and friendship as we grow into our home. 10 out of 10. Would recommend highly!