John K.

This is our second time purchasing a home here in TX. The first time, my family went from living in a 2200' sqft luxury condo apartment in Steiner Ranch to a five year old, huge 3400" sqft home in the Sendero Springs/ Walsh Ranch neighborhood. Our original real estate agent was completely fantastic, she did an amazing job get us the exact location we wanted in the perfect house, despite not knowing the Round Rock area at all.
This time around we had time and a global pandemic working against us. I wanted to purchase an even newer home in a new growing suburban hot spot near Paloma Lake, just NE of 35 in Round Rock. We had a huge deadline to find a home because our property management company for our rental home requires 2 months notice to vacate. That and the fact that home hunting during a pandemic isn't easy.
I decided to use a real estate agent that knew the Round Rock area, especially Paloma Lake sub-area. Luckily for me, I came across Bramlett Real Estate here on Yelp.
The answering service took my info on a Saturday afternoon. In less than an hour I was introduced to the most thoughtful and dedicated real estate agent I have ever met. Her name is Vicki Duran, and she did not stop working for my wife and I until our house closed two days ago.
I'm not sure how, but she somehow managed to find us a new home in under a week, recommend a great loan officer and close in less than 30 days, during one of the craziest times in Human history! And never once did we feel on our own. Vicki's confidence, experience, compassion towards us during the whole process was invaluable.
She even helped point me towards a great home warranty company and a great interior painter. Now we can have our home exactly how we wanted without going over our budget!
I can't say enough good things about Vicki Duran and I know my wife Gloria would agree! We both agree, Vicki was like a part of our family through this process. She always looked out for our best interests at all times and advised us of all of our possible options. She is forever welcome for holiday drinks in our new home!