We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Abby Martin
Sally Pierce was my REALTOR when I bought my home recently in Round Rock. She was by far an excellent REALTOR. She was
professional in all respects, and knowledgeable of all new laws and forms that are now required. She listens to your wants and responds
quickly. She is always on top of the situation and answers or finds the answers to any of your questions. I was quite satisfied with her and
will always use her in my future purchases."
Sally was professional and always told me what I needed to hear, not what I wanted to hear. She knew when to walk away, give me time
to think, then we always did it her way (which was best). She is my niece, and I looked at her as in a Realtor position. When I disagreed, I
usually voiced my opinion but still did it her way. It is easy to understand why she is outstanding at her job. She truly cares about people
and wants what is best for them. I have seen her go over and beyond what is called for to help the customer. I have sold my last two
homes to the first prospect with zero staging. This time the house needed help! She gave it the "facelift" it needed. She has found her
calling in life. Anyone would be fortunate to have her to sell their home, not just a house.
Sally is amazing....a true miracle worker. She is an incredible negotiator. She sold our home for $40,000 over asking after 1
weekend of open houses. She then was able to help us buy a new build with only 1% down and with a VA loan in todays
competitive market. However, the best part about meeting Sally is that she is a very caring and honest person. We are lucky to
have not only a talented realtor but a great new friend too. She is the best.
Sally was exceptional. She told us she is a very on hands Realtor and is that and more. She helped in every stage of selling our house.
She went way above and beyond, especially since the buyers' Realtor was very lazy. She kept the deal from falling through by keeping in
touch the best she could with the other Realtor, title company, and the buyer's lender to make sure all went well. There were hiccups that
she made sure we're taken care of, and informed us of all issues throughout the process. She made sure that her company and us, her
clients, were covered from any liability from the sale. We could not have done this without her knowledge and expertise. She also is very
good at creating relationships through the process and even after the sale is made. We are blessed that we got her referred to us by a
friend.
She's fantastic. The Buyer was even impressed and wished she was his agent. She was always offering a helping hand and wasn't afraid
to get her hands dirty to make sure the house was in tiptop shape before the buyers saw the property. She goes the extra mile, above
and beyond.
Sally was on the ball. If I had a question, thought, or concern, there was always a quick turnaround. Being in a different time zone, I
understood things lagged, yet she could get my requests at crazy hours and still get the information quickly. Not to mention, at every
appointment, she was 5-10 early. She listened to the major concerns/needs I had as a client and was able to hone in on the properties
that fit all those needs. I didn't feel like she was pushing anything that I wasn't already looking for already. She had the foresight. She was
able to foresee problems that would arise with whatever information we had. Whether this was through the house selection process and
determining the comps, through the inspections making sure we had all the right details, or just through time management and making
sure everyone had time and knew what they needed to do. Her foresight allowed us to solve problems early on and make the whole
buying process smooth. Lastly, her cheerful demeanor made it fun. And that's a breath of fresh air as buying a home can sometimes be
exhaustive.
Sally was a wonderful Realtor! She was very personal and attentive. She understood our needs and met them. Thank you, Sally!
Our experience with Sally was fantastic, for first time home buyers we came in pretty clueless and last minute, and Sally did an amazing
job helping guide us through the process start to finish. With great communication skills, she made sure we were always informed, and on
top of every step in the process. Thanks a ton for the guidance and help along the way! We will definitely recommend Sally to any friends
or family.
Sally Pierce was our agent. She was everything one would want from a buyer perspective. Sally was very Knowledgeable about an area
in Houston she was unfamiliar with. But, every time we talked she, had answers. She guided throughout the whole process and was able
to efficiently show us homes at times that were available to us. Sally knows the Texas real estate laws and gave us great advice. We
highly recommend her.
Sally Pierce is an exceptional Realtor and a genuine, honest, attentive, compassionate, and generally, wonderful person to work with.
She was exceptionally professional, and I feel like she’s family after selling our house for us. She communicated extremely well
throughout the entire process. She set our expectations very well going into the process, what to expect, and kept us informed throughout
the entire process.
Sally Pierce is an outstanding real estate agent professional. Sally’s persistent attention to detail, her highly responsive and
pertinent advice to us during every aspect and phase of our purchase transaction made its successful conclusion possible, especially in
the critical contractual “option”, “contingency”, “inspection”, and post-closing periods. Such periods can be mine-fields for buyers, but
Sally helped us to successfully step through them.
These periods were particularly challenging for out-of-state buyers such as ourselves. Sally’s representation of our interests in every
detail throughout the offer, acceptance, and escrow/title phases was highly valuable, timely, and professional. She “kept it real”. Her
patience, understanding, and honesty were greatly appreciated and were manifest in her working and coordination with the sellers’ broker
while representing our best interests at every turn.
We can’t recommend a better real estate agent/broker than Sally Pierce. Our “satisfaction” rating on this wonderful lady is “off-the-chart”!
Thank you and Realty Austin, and especially Sally Pierce, for your respective services.
When I met Sally in an open house, she immediately understood my needs as a seller. Our connection in what my vision was and how
she could help me and my family fell hand in hand. I never felt pressured to say yes. She eased me into a realistic time frame. Sally
professionally updated me on the market changes since it had been over 9 years since my previous sale. She understood and listened to
my need to sell quickly and immediately, and have a house for my family to move into. When the work was difficult to prepare for a sale,
she was always by my side, literally. I never had a REALTOR that would lift a finger to help. She helped stage the house with her charm
and expertise. It was the cleanest and prettiest home I ever had. She offered her expertise in pricing my home. When I said no, she said
\How do you feel about this?" We came to a comfortable amount backed by her research of other sales. She listened to my needs vs. my wants. Our house sold on the first offer. She never left my side and walked me through a difficult move. I have already planned on asking her to help me and my family in any housing needs for a lifetime. The only thing I have missed is her multiple calls to update me
We got a referral to Sally Pierce of Realty Austin through family. We wanted to move to the Austin area to be
closer to our daughter. We contacted Sally, set up a phone appointment, and had a great talk with her about
what type of home we wanted and where, and what the buying process in Texas would entail. A few weeks
later, we made an initial trip to look at houses in person. Sally was helpful and kind, and she provided
information on the communities we were interested in, in addition to showing us quite a few houses. At this
point, we had not yet put our California home on the market, but Sally was great about keeping in touch with
us and being patient, as we had to sell our California house before we could purchase in Texas. We finally
sold our house and flew out to Texas again, this time to buy. Sally was there (and still is!) with us every step of
the way, providing her great expertise and knowledge, along with kindness, laughter, and friendship. She is a
top-notch real estate agent who truly cares about her clients and what their needs are. We highly recommend
her and will definitely call her when the time comes to buy and/or sell again. In fact, we have introduced her to
our daughter to use as her pending real estate agent in the coming months.
On a scale of 1 - 10 Sally is a 20! She went above and beyond for us. She definitely was our advocate throughout the entire process,
making sure that we clearly understood each and every part of the process. She is one of the most ethical, honest, and caring people that
I know. Rick and I felt like she cared for us as if we were one of her own family members. She made the scary situation of selling our
home quite simple and we sailed easily and smoothly through the entire process. We have already recommended Sally to a couple of
other people, and if any of our family members or fiends are in need of a REALTOR, we will ensure that they use Sally. We love you
Sally!"
Our experience with Sally, which is still ongoing, has been nothing less than incredible! It has been quite a ride and she’s gone above and
beyond every step of the way. We’ve recently closed on the sale of our home and are now actively looking for our next home, all with the
assistance and expertise of Sally Jane!
Last year, we had a horrible experience with a realtor, that resulted in us backing out on the sale of our home and the home we were
passionate about buying. It was an emotional and financial disaster. We shared this experience with Sally at our initial meeting so she
could understand our concerns and fears.
Sally’s knowledge, compassion, and patience are unmeasurable. She is easily accessible and has always been there for us no matter
what time of the day, weekends included. We’ve felt that we were her only clients and know full well that someone like Sally, has many
other clients. She answers all our questions without making us feel like the “rookies” we really are. And, if she doesn’t know the answer
she goes out of her way to find out. There is so much to say about this girl and it’s all good stuff. She’s an exceptionally kind person first
and foremost. Then, she’s also a pit bull when it comes to protecting and standing firm for her clients.
We consider Sally as our friend. (Tony, too!). We feel very fortunate that she was highly recommended. If we would have taken that
recommendation last year, we would be living in the home that we loved. We know that she will find us the next perfect home that we will
love even more.
We hope you appreciate and value everything about Sally Marie because we sure do! If we ever need to sell or buy again it’s obviously
going to be with this fine and special lady.
We closed on our house last week, and the experience was awesome! I felt like Sally was really looking out for our best interests
throughout the home search and purchase process. I was referred to Meleah Wehman through a friend, and she was teamed up with
Sally, who then worked with us through the purchase process. Both were great, and as we bought entirely remotely from California (not
having visited the home or even Austin one time), it really made the process much more comfortable and trustworthy. We’re looking
forward to meeting Sally in person in a couple weeks so we can thank her again in person for all the great pointers, tips, and help. There
were things I hadn’t even thought to consider during my home search that Sally pointed out that greatly contributed to us finding the right
home.
Sally Pierce was excellent to work with in selling or house in Cedar Park. She definitely went above and beyond. We have actually
worked with Sally in the past when we purchased our home, and she was always very detailed oriented and knowledgeable. We would
recommend Sally when selling or purchasing a home.
I originally worked with Sally back in 2016, and she spent a lot of time finding me the perfect home. As a first time buyer, she was patient,
spent time figuring out what I wanted, and was more concerned with taking care of me than making a sale. Unfortunately, right as we
were about to send the earnest and option money, I backed out. This was not in any way Sally's fault; rather, it was mine (and I ended up
relocating to Los Angeles a few months later).
Fast forward to December 2019. I still live in Los Angeles, but now my wife and I are shopping for Austin's homes to move there. We
would fly to Austin for two days to look at commercial leasing spaces and homes, so Sally would only have one day with us. She spent
the same time and care getting to know us, what we wanted, and then offered up areas to see. Sally was on the ball with new homes and
new pockets to discover as we ruled out areas and narrowed it down. Sally even spent time showing us homes via FaceTime when we
couldn't fly out.
After being outbid on two homes, we found one that was even better than all the others, checked off every box, and we knew we found
the right one. Sally was so excited about it too - and we only saw it on FaceTime first. Even at the start of the COVID pandemic, Sally not
only got the deal done quickly but also showed me the house with the inspector because I wanted to fly in and see everything.
Sally Pierce went above and beyond what a real estate agent normally does. She is kind, intelligent, funny, has a contagious laugh, and
we felt she truly cared that we found the perfect home. We have fond memories of every meeting with her, from her great Texan accent to
her laugh to her insight on homes. Sally really knows homes the Austin market. We are so grateful we purchased our home with Sally and
will definitely be repeat customers, should that be an option.
Sally is the most kind and understanding Realtor, and so humane in her approach. She makes the toughest of situations seem simple
and puts in so much effort with grace to help out. She treated me like family for the amount she did for me during a very tough phase in
my life; to help me sell my home. I cannot thank her enough, and it has been a blessing to have dear Sally as my Realtor. I knew I was in
reliable and good hands that everything would be done in the right way.
My wife and I met Sally at an open house where she was the listing agent. We had recently moved to Austin and did not know much
about the real estate in Austin. We really enjoyed talking to her and set up a follow-up meeting in which she described the market,
explained the process, and discussed all the relevant and important details that we should take into account. We asked her to represent
us and we are really happy with that decision.
Throughout the process, Sally was always responsive and helped us with any questions. She was knowledgeable, professional, and had
a lot of useful information about the local market in Austin. But what really makes Sally stand out among other agents in my opinion is that
we could truly 100% trust her to be working in our best interests. Sally was always honest with us about the facts and I really appreciate
it.
We were able to find a great house in less than 3 weeks working with Sally. We also recommended her to another couple. With Sally's
help, they found their house in less than two weeks. We are really happy to have found her and will definitely work with her in the future.
100% recommended!
