We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Abby Martin
I worked with Kasey Gilliam at Bramlett Residential on the sale of my home Northwest Austin and I can't give her a high enough recommendation. Kasey was responsive, knowledgable and most of all; reliable. She worked as an advocate for me as my agent and gave me what I believe to be the best advice to make the best deal for me. I have bought and sold a few properties and Kasey has been by far the best agent I have worked with to date. In Austin, I would not consider anyone else but Kasey.
I worked with agent Kasey Gilliam to sell my home in Austin's Northwest Hills. When we interviewed her, she came prepared with a personalized and thoughtful plan to maximize the sale of our home. She delivered on that plan, and then some. As we were already living out of state during the sale, she took great care to check on the property and ensure it was in tiptop shape for showings. She kept us fully looped in at every step of the process and provided sound advice during negotiations. We have recommended her highly to our neighbors should they ever need help selling, or buying, a house and would use her again if we ever return to the Austin area. Thanks, Kasey!
Just bought a house with Kasey Gilliam at Bramlett Residential. The experience was fantastic and we found the exact house we were looking for. She knows the Austin area very well and had other excellent recommendations that really helped along the way. I can't say enough good things about her!
I worked with Will Mackintosh to sell my north-Austin home, and it was a great experience. Will was patient when I had to delay listing due to my work situation, always professional and available. His counsel regarding repairs and upgrades were spot-on. He and his support staff (Alex and Rida) were very helpful with all the pre-listing work, and highly prepared. Communication was excellent throughout. The entire process went smoothly and beyond my expectations.
Overall, I could not have been more pleased with how well the transaction took place, and highly recommend Will and his team.
We have worked with Eric over the last several years as home buyers first, and then sellers. He is the real deal.
Real estate market is competitive with a lot of agents and the noise is too high. To win clients, agents try to provide discount on commission, etc. While their focus is on winning clients, they don't think as much about the quality of service. The customer mindset usually is lacking.
Working with Eric is very different. He thinks like a product manager and how his service can benefit his clients' specific need. Home buying and selling can get emotional and there is no one template for all. I believe that Eric gets it. I have referred several friends to Eric and they all have come out happier. And, these people are different with different needs.
Eric has built a system around efficiency. He leverages technology really well and understands how to best sell a house in a digital world. His mastery over analytics around foot traffic, ad campaigns, search keywords is real. He continues to learn and educate himself to apply new ideas, thereby keeps increasing the repertoire of techniques he uses to sell a property.
The best thing about Eric is he leans in completely. We recently moved out of Austin and had to sell our home. It was an old house that needed a lot of work. From exterior painting and siding work, HVAC servicing, plumbing fixes, etc. As you can imagine, it is extremely hard for me to talk to contractors and check their work remotely. Eric and his team took it upon themselves to offer this as a service at no additional cost to us. They scheduled all the contractors, checked their work, and we were able to sell the house without any other issues. This shows tremendous customer mindset.
I know that Eric is rated as one of the top agents in the area, but what makes him top ranked is his unique and fresh approach to real estate. His command over customer service and technology puts him leaps ahead of anyone else in the real estate market in Austin today. He is the only one I would work with despite having other friends who are certified agents. If you need to buy/sell your house, consider Eric. You won't be disappointed with your choice.
There are A-players. There are players who can put these A-players to shame. Eric falls in the second category. Eric was referred to us by a good friend and it is one of the best referrals I could have gotten. I have worked with other real estate agents before (in Austin) and there is a chasm between him the others I have worked with in terms of the quality of work he does, the detailed follow ups, the no BS feedback on a property, his knowledge on almost every neighborhood in Austin, and more importantly discretion on when to show patience vs when to hustle. When he (and Bailey) was showing us homes, they were patient as we moved from one home to another. Most times we were not excited and at times when we overlooked something, he would make sure we were aware of it (even though this created more work for him). This way, we kept shopping around for "some" time. I learned a lot on what to look for in homes, what things can be overlooked, how much would it cost to fix something, etc. He is like a human version of 'real estate google' when it comes to expertise and readiness on sharing his years of knowledge. When we put the offer finally, he was super determined to make sure that we got the best deal. Another great quality I admired was the richness of his connections from contractors to inspectors. These guys are A-players too, thorough professionals both in terms of work and money. Eric worked to help us understand how much we would be spending on this home to get it in shape based on inspection reports. His common sense helped a lot in our decision making. We obviously had our own lens and perspectives and he challenged few of those without being condescending. This helped us with our blind spots as we worked with our counter offers, leading to a successful purchase. Where it got really interesting to me was his admirable ability to hustle us and make sure we were not sitting on our butts just because the purchase was done. We planned to lease this property out and the day we signed the contracts, Eric got the property listed as a rental. He had already done extensive research on the neighborhood comps and helped price the house competitively. We got a renter in 2 days with entire background check complete and the entire credit goes to Eric's team. We still had to get stuff done - repairs, yard, etc. Because he was aggressive in getting this on the market, we hustled and worked with contractors to get the house in prime condition before our renter moved in. Eric is an amazing person. He is very honest and extremely good at what he does. He also some great ideas on technology and real estate industry. I have already recommended his services to friends and family. There is no better person to go to for help with your home buying/selling.
Will Mackintosh was excellent to work with to sell our home. We had had very poor results with other realtors in Austin, but Will and his office made all the difference.
When my husband and I decided to move back to the Austin area we knew that we needed a great agent for making a purchase from so far away. We were very happy to have found Mia Roldan at Eric Bramlett Residential.
Mia was always available for answering questions and took care of meeting with our inspector too...she even took a video of the house for us so we could see everything as if we were here. And, when our inspection paperwork became available, she was available to discuss and guide us with how to handle some of the concerns. We're very thankful that we found Mia to help make a very big purchase a great one. We love our home!
It has been a great experience working with Kasey Gilliam to buy our first house. We were from out of state and Kasey arranged a perfect weekend trip to show us around. She's also been responsive and helpful throughout the buying process. I would highly recommend Kasey to anyone who's interested in buying a home in Austin.
I've worked with the Bramlett Real Estate firm three times -- once in ~2014 prior to a cross-country move. Bailey on their team helped to find a rental house that was perfect and had it all ready when I got to Austin.
A couple years later I was ready to buy in Austin and reached out to Bailey again, who worked with me for a couple months until I found the perfect house -- it was a dream and the process was made super smooth by her professionalism and experience in the CATX market.
Fast forward to 2019, and due to work and life obligations I've moved to the West Coast -- and I leaned on Bailey and her team (many people worked on it) to sell my house. They did the whole thing remotely while I was already on the West Coast, helped to clean and stage my house, took awesome photographs and prepared perfect documentation on the house -- and in the first week after putting the house on the market we had 2 offers and one over asking. Then the process was super smooth through closing, with their team using a task management system to help me stay on top of documentation and all my tasks and deadlines. Not once was I stressed about missing a deadline because I knew her team would follow up and had it all as ready as it could be for me. They just rocked it.
Whether you're renting, buying, selling I'm 10000% confident in the Bramelett Residential team and as they say in some industries -- you don't have to trust me or this one review - trust their documented processes and history of success. They know real estate in the Austin/central Texas area and make the process as fun and easy as it can be.
Keep Austin weird and please keep the lights on for me!
Kasey Gilliam was wonderful to work with. She is extremely responsive, knowledgeable about the area, and really knows what to look for when walking through a house. She got to know our house needs and wants, and she was always available to answer questions about schools, neighborhoods, contracts, and closing. We moved to Austin from out of town, and because of COVID, we ended up viewing several houses-- and eventually buying a home-- over FaceTime. Kasey did a great job showing the houses over FaceTime, pointing out details, giving us a feel for the house and the street, and highlighting the pro and cons of each house based on our personal needs. Buying a house with Kasey was a great experience and I would highly recommend working with her.
Jeff was very thoughtful, considerate, and provided great communication. He was a great advocate for my mom during walk-throughs and made life easier always being with us (my daughter and me) through every step of the process.
Working with Shaun was a pleasure. The attention he gave made us confident in our purchase, his honesty made us comfortable, and his knowledge was a blessing. I have recommended him to three of my coworkers and I will be working with him in the future.
Shaun was an excellent realtor to work within our recent home purchase. Very respectful of our time, questions, and property desires. He ensured a smooth purchase and worked quickly to address any questions that came up. He made the process simple and clean. I would highly recommend Shaun to work with in your real estate needs.
Vicki Duran was an absolute champion! We have been looking for months in multiple areas and Vicki came in and made it all possible for us. She has been extremely responsive to new listings, showings and any possible question that came up. Even during these difficult times, Vicki was able to safely show us multiple properties and professionally managed the process around all COVID-related policies and safety measures. This was a great customer experience and it's almost sad that it's over now.
We used Kasey Gilliam as our realtor, and I can’t say enough good things about her. This was our first experience buying a home, so we were nervous to say the least. But Kasey’s wisdom, experience, and kindness made the whole experience easy and, surprisingly, a lot of fun! She kept us informed every step of the way. She went to bat for us on homes with multiple offers. And we ultimately purchased a home that we are thrilled about it in the neighbor we were wanting. If you use Kasey as your realtor, you won’t regret it!
A friend recommended Bailey Moran to me, and now I've worked with her for more than 2 years on various real estate transactions. She has always been quick & responsive, and when time is of the essence in real estate - this is essential! Her knowledge of the market has helped guide me in decision making every step of the way. I've purchased a couple of places with her help, and the level of communication & guidance is always great! One purchase was completely done REMOTELY and she went above and beyond to thoroughly check out places for me & video chat/give me virtual tours. She was able to negotiate below asking price on the second house which is not easy to do in Austin! Everyone at Bramlett Real Estate has been professional, friendly, and an absolute pleasure to work with. Highly, highly recommend!!
Craig McGuire was awesome!!! This was my very first home purchase, and he helped me every step of the way. I had only spent a few months in Austin before moving here from California, and Craig showed me homes all over the city until we found the best neighborhood - and ultimately, the best home - for me. I truly appreciate Craig's close attention to detail, full transparency, and patience. Never in this process did I feel pressured or rushed, and he answered any questions or concerns thoroughly. And as a first time buyer and new Austin resident, I had SO MANY questions! Even after closing, I've texted Craig for recommendations on painters, lawn service, security, etc. and he has been extremely helpful while I get acquainted to Texas living. During an otherwise stressful year, Craig made my first home-buying experience smooth and exciting.
I worked with Patrick Hallett to purchase a rental home, and the process was excellent, he was professional, courteous, punctual and knowledgeable, everything you need in an agent to help navigate the crazy Austin real estate market. I would definitely recommend him to anyone.
All I can say is Jeff was great. We were looking for a condo in the UT campus area.We had received several mailers from area realtors/brokers who target out of state students about the benefits and requirements for obtaining in state tuition. I set them aside and thought about all the advantages of, one, getting out of the UT dorms in COVID environment, and two, in state tuition. Our daughter absolutely loves Austin and knew that is where she wanted to attend. Her program is a 5 year program so we knew she'd be in for the long haul. I found Jeff, and your brokerage firm through a Google search and Jeff promptly returned my call. I had already identified a few properties that were of interest and Jeff was great at giving me feedback since I was out of state. He was readily available to show the properties to my daughter. Jeff knew my concerns with the dense population of west campus and the "party-Greek life", security concerns, re-sale, and our desire to have a more "quite older neighborhood/community". Since we were cash buyers and the property we purchased was fairly active with showings, he wrote the contract fast and negotiated it for us over the weekend, even on a UT game day! I understand his love and loyalty to UT eventhough we are Sooners. When it came to closing and inspection, Jeff made several recommendations of service providers and I couldn't be happier with any of them.He was extremely patient with us since we were out of state buyers and I feel he genuinely looked out for our best interest. He was quick to respond and research concerns I had about a recent demolition next to the property and what could potentially be developed in the space. Although it is too early to tell, he took the effort to research the issue. Additionally, he was able to make contact for me with the HOA which was difficult for me to get a call back. I feel like I could always call on Jeff with any questions. I'm in the banking business and understand the importance of customer relationship and quick responses. I would highly recommend him and your company to any out of state buyers.