We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Abby Martin
We just purchased our first home, and Eric made the whole process extremely easy. We had a pretty definite idea of the location and style that we wanted. After our first day looking at houses with him, Eric seemed to really understand our tastes and was able to significantly narrow the field for us and help us find the perfect house.
Despite being a busy season for him, he typically responded to emails and phone calls within an hour, often within minutes. (And, trust us, we had a lot of questions being first time home buyers.)
Since we were looking at mostly older homes that required fundamental repairs, Eric was also tremendously helpful in helping us gauge the additional money that we would need after closing (and thus how to negotiate a purchase price). To that end, he plugged us into a seemingly neverending network of electricians, plumbers, foundation repair people, general contractors, etc., which made getting started on the "fixing upping" relatively painless. He even personally called some contractors on our behalf when we had a mortgage insurance glitch and got someone out to do the work on short notice on the Saturday afternoon before Easter!
So if you're in the market for a real estate agent, we think you can't go wrong by giving Eric a call!
Andrew was terrific to work with! He was happy to work with us across any listing from any website or source we found, and he helped us find the place we were looking for at the price we wanted. Highly recommended!
We just closed on our first home!! Andrew Hackemack was fantastic to work with -- he was very attentive and informative in the entire process (even post-close).
I'd highly recommend Andrew as a realtor in the Austin, Texas area for your home search.
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Carlos Reyna did an outstanding job helping us sell our home. He was very knowledgeable about the marketing approach that was needed to sell our home in this tough market. He was up front about all aspects of this sale. He is very friendly and easy to work with. He took care of everything from the office side and kept us on topo of things as the sale progressed. He went above and beyond. This was the first time I had ever sold a home and it was a great experience and that was a lot due to Carlos. I would definitely look him up again if I needed a realtor.
Sally Pierce is a wonderful, kind lady who knows her real estate business well. She is well connected in the real estate business and is great with new builds. Moving into Texas from out of state, I am in the process of completing two new houses (one a 1031 exchange and the other my residence) in Sun City Texas and Sally has been there to monitor the building process and keeping me posted on all the process including photos. Sally does not miss anything. As one building inspector said to me, “when you have Sally working with you, you have a bull dog on your side”. Sally is prompt and there for all important meetings even when I can’t be there.
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I worked with Laura for my purchase and she was an angel! I cannot recommend her enough. Her presence is calming and she is so knowledgeable and takes the time to explain! You are in good hands if you are working with Laura not only is she going to help you find your dream home? She is going to make sure you are taken care of through the entire process. The whole experience was truly phenomenal and just so great compared to other experience I’ve had. I am so lucky to be able to say that I’ve had This experience with such a phenomenal agent!
Amazing to work with! Highly recommend, Laura was absolutely amazing and always put me and my families concerns and questions at ease!
I had the privilege of working with Julie as my realtor, and I can wholeheartedly say she is an exceptional professional. Her market knowledge is truly impressive, making my real estate journey smooth and informed. From our first meeting, her professionalism shone through; she was always prepared and responsive. Julie's insights and guidance were invaluable, ensuring I felt confident every step of the way. If you're looking for a top-notch realtor who genuinely cares about her clients, I can't recommend Julie highly enough!
Carlos did a phenomenal job finding us a home! We had a lot of needs and weren’t exactly easy clients, but Carlos put in so much time and effort to make sure we found the perfect place for us. We experienced a lot of trial and error in our search, but throughout the process, Carlos was unbelievably helpful and extremely communicative with us. Carlos made an insanely stressful process w complete breeze. I would recommend him highly to anyone!
Great communication and attention to detail. Rachel made sure all of my needs were met and nothing fell through the cracks.
Eric worked with my us for over a year before we found our home. I guess we were a little on the picky side, not sure how many houses Eric showed us over the course of the year but it was quite a few! Eric had us set up to get notices every morning based on our neighborhood preferences, price ranges, etc., and whenever we saw something pop up that we liked we called or emailed him and he would get it set up right away. Overall we found him extremely accessible, friendly, professional, and patient.
On a random Friday night in Feb, 2012 at about 11 PM we were going through our email for the day and we found it. The house had just been listed and given the state of the Central Austin market we knew it would not last long. We emailed Eric and crossed our fingers that we could get in that Saturday. The next morning Eric had the appointment set up. Although we loved the house we had several questions. Eric did an excellent job working with the other agent, getting our questions answered so we could put an offer in that day, and helping us structure our offer so we could make it as attractive as possible. Long story short the offer went in that day, and the sellers accepted the following day. Eric also helped us negotiate a quick closing and was very helpful between offer and closing with getting us access to the house for measurements, appointments, inspections, etc. We closed in March, 2012!
My wife and I have been working with Eric for over a year (yes, a year)...he's THAT patient. Our previous realtor was more like a pushy car salesman, which adds an additional layer of stress to such an important decision. Eric has patiently shown us multiple houses and understands what we're looking for. We still have yet to buy one, but I guarantee you when we do, it'll be with Eric. Would highly recommend him to anyone, especially first-time buyers.
Eric helped me purchase a house in Allandale in 2006 and sell the same property in 2009, which was a tough market. He advised me on which improvements to make to the property prior to selling, and referred his contractors to me to help make the improvements, who were all great to work. He did a great job helping me buy the property, a great job helping me sell the property, and I would recommend him to anyone interested in buying or selling in Austin.
I moved to Austin from Salt Lake City in late 2011 for a new job. I knew I wanted to purchase, but didn't want to buy until I felt comfortable with the city. Being close to restaurants, concerts, etc was important to me, and central Austin is a lot to wrap your head around, if you're not familiar with it. Eric did a great job explaining the different neighborhoods, and showing me properties in pretty much every central neighborhood that fit my price range. He was patient, available, and professional. I settled on East Austin and found a place I wanted in June. At this point, there were a lot of properties with multiple offers going under contract in the first couple of days. The house I wanted was only 1 day on the market, and there were other agents showing it when we viewed it first. Eric helped me put together an offer that the seller accepted without offering over asking price, and without waiting to see if other offers would come in. We offered them extremely attractive terms (they were pregnant and we gave them a seller lease back to help with the move) and they accepted immediately, and even threw in the fridge! When we had the property inspected, there were minor issues to be expected, and we were able to negotiate a credit for a couple of items that I wanted fixed. At the end of the day, I couldn't be happier with my house, and with Eric's performance. I will happily recommend him to anyone I know searching for a home.
I met Eric in 2006 when I helped him publish a real estate magazine he used to advertise listings. We became friends after that and hit the lake pretty regularly. I referred friends and family to him and he always did a great job. So, when it was time for me to finally buy, it was an easy decision to ask him to help me out. I've always lived downtown, but wanted a place with a yard, so we looked in 78704 and East Austin. At the end of the day, I really liked how East Austin felt, and what I could buy over there. We looked for about 6 months and made offers on a couple of places I wasn't that excited about, but I finally found "the one" and we contracted it. The transaction wasn't very tricky - there weren't any "gotchas" that people always talk about. Eric was probably a big part of that, but I guess I wouldn't know. At the end of the day, I couldn't be happier with his performance. There's not much more you can ask for in an agent.
The Good:
:: he's a local who knows the neighborhoods. he's lived here for some time and knows what will best fit your needs and preferences!
:: he is super nice, friendly, patient, and knowledgeable
:: he will be honest with you about listings. we came to eric with some listings we found independently that we wanted to look at or that we found from our automated MLS listings he set up for us, and he would indulge us but most importantly, he told us his opinions about the house and our preferences and how they might not be a match
:: he isn't out about just selling you a house. he wants to make sure you get into a house you really like that is in your budget. that's terrific! lots of other realtors are focused on the commission only. eric is focused on making everyone happy on their big purchase.
:: he's very informative and knowledgeable. we came out of looking at houses with him with a lot more knowledge and insight than when we started the whole process. we learned about a plethora of things and also picked up some inside tips along the way!
:: he answered all of our correspondence in a timely fashion
:: he kept us in the loop throughout the process of closing on our house
The Bad:
:: none
The Ugly:
:: none
Would I use Eric again? Absolutely. Hopefully I'm not moving anytime soon, but if I have to, I know who I'll be calling to help me get on my way to a new house.
This guy is IN.
Eric recently helped my husband and I find our new house in Austin. It was a daunting task since we were not familiar with the neighborhoods or the market, and therefore plunking down a significant chunk of our savings made us very uneasy. Luckily Eric was very knowledgeable and completely understanding of all our needs and concerns. We loved his easygoing style but also had complete confidence and trust in his ability to negotiate and get the deal done. Eric was very professional throughout the entire process-he explained every step of the way, educated us on the different parts of town, and answered questions/addressed concerns in a prompt and comprehensive manner. Eric also got to know what we liked. He encouraged us to see as many houses as we wanted in order to ensure we felt confident about our purchase. After many months when we finally viewed the house we ended up buying, we knew it was the one for us. Cliché perhaps, but accurate. In a nutshell, Eric will give you his opinions (and sound advice) but allow you make the decision for yourself. Along the way he will be your strongest advocate and work hard to get the deal done. Eric was a pleasure to work with and I highly recommend him.
We have had wonderful experiences working with Eric, both as the buyers and the sellers. After helping us sell our last property (at a very fair price) in Hyde Park, we signed a lease to rent while we decided on the neighborhood we ultimately wanted to end up in. Eric was so patient with us, and we never felt any pressure to hurry up and decide. I felt like we were constantly changing our minds, and had him showing us (and our small child) houses all over Austin! We finally decided to buy an old house in Tarry Town and tear it down to build new. We knew we had to be quick when anything came up. Eric was so brilliant with the terms of the contract he suggested we put together. We ended up beating over 10 other offers (some of them were all cash, but we were not) and we got the house! He was always available to answer any questions, and ease our concerns when we had any doubt. I especially appreciate his quick responses to call/emails and his professionalism when dealing with the other agents. He is great!
My wife and I relocated to Austin from the east coast and didn't know a realtor in town, so looked online. We called a few different people and really seemed to click with Eric. He knows Austin very well, which is what we really cared about, since we knew little about the various Austin neighborhoods. Our search took us from Tarrytown, to Barton Hills, to Highland Park, to NW Hills, and we finally settled on Westlake. Well, we didn't really settle on Westlake before deciding on the house, but we found the house that fit us the best in Westlake.
We didn't move to Austin before buying, so it should have been a stressful process, but it wasn't. Eric was a big part of this. He always returned calls and emails promptly, and he never seemed put out when we had any long distance requests (going by the house to see if a certain size couch would fit comes to mind). He was great helping us negotiate the purchase price, attended the inspection for us, helped us with repairs, and met with us all morning for the walk through and closing.
I will definitely use Eric again for any real estate services in Austin. I highly recommend him to any buyer or seller.