We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Abby Martin
First, let me say that Will was one of three agents that we interviewed prior to engaging one of them to list our house. He was "hands down" our choice to list with -- his presentation, his answers to our questions about the process and confidence in seeing the sale to a successful close all communicated to us that he was the professional to move forward with. He represented your agency well, and is clearly an asset to your business.
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The transaction was smooth and professional from beginning to end. Will told us that we would be hearing from a number of associates regarding forms to sign, a write-up to do (ten things you love about your house), scheduling the staging person, arranging for the ECAD inspection, and then a whole house inspection. He was correct, and we felt that at every step of the way all the details were being covered.
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We were most impressed (and reassured) with Will's responsiveness to every text, email, and phone call we initiated. He was both timely, and helpful with his answers and advice concerning various questions. I tried not to over utilize his time, but he always reassured me that we were free to contact him at any time. His timely communication was one of his greatest assets. We were also impressed (amazed?) that his prediction of multiple offers after one weekend on the market were realized. This is especially so since that first weekend we had a winter storm which immobilized most of the city for 3 days. Since we lost power, I had to literally search the neighborhood outside for cell reception in order to communicate and to co-sign the purchase offer. Looking back it's comical, but at the time it was crazy. Will gave us every confidence that everything would be fine. He even checked on us after the power was restored to make sure our house had not been damaged.
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I understand that it's important to identify any areas of weaknesses. Honestly, I can't think of anything that I wish Will had done, or done differently. We were completely happy with the transaction, from start to finish. It's the first time I/we attended the closing without our representative, but Will explained that that was a COVID thing in effect. He prepared us well and sent the closing documents ahead of time for our review. No problems at all.
Philip Myers is a phenomenal realtor and strives for excellence in customer service. He has helped us with 2 home sales and 2 purchases in the very competitive Austin market. Philip exceeded our expectations when it came to the sale of our homes. He listened to our needs and desires to help us accomplish our goals of selling our home for top dollar in a timely fashion. Philip is incredibly knowledgeable and guided us throughout the process the entire way. We are so thankful we chose him to be our realtor. Without a doubt, we would be proud to recommend Philip to others for their real estate needs.
The transaction was easy and clear. As first time home buyers, we were unsure of a lot of the documentation and processes. Philip did an amazing job at walking us through the process, breaking down each step and providing us clear deadlines that we needed. Philip was honest, empathetic and moved FAST. He could meet us at a home within an hour and provide his expert opinion when asked. He is clearly an expert in the Austin market. Also, he connected us with Contractors who will help us renovate our new condo and helped us stay under budget. I am a huge advocate for constructive criticism but Philip honestly did everything we could ever dream of. He was outstanding.
We love how our agent Bailey Moran and her team worked quickly and professionally to get our houses sold quickly and got us more than the asking price Bailey keeps you informed every step of the way
Philip Myers is the best! He is responsive in a time when customer service is typically little to none and in this hot Austin market that is so important. Philip is knowledgeable and helpful with all aspects of finding and selling a home!
We just used Eric Bramlett Residential Real Estate to purchase a home in Pflugerville. We loved working with our realtor, Tyson Hombroek. He was always prompt, courteous and professional. He handled each detail with the utmost care, and made sure we had all of the information we needed and understood exactly what was happening. His suggestions for negotiating the contract were spot on. We left each negotiation feeling like we got a fair deal. This is my second home purchase with Tyson, and I will definitely use him again.
Tara McGuire with Bramlett Real Estate took care of all the details AND took care of us as we made the emotional decision to sell our house during a pandemic. She was understanding AND efficient. Their expertise and contacts in the industry really showed. We are very happy we worked with her and her team at Bramlett
Working with Linda Baddour was a pleasure! She went above and beyond well after closing, helping us with contractors for repairs (letting them in, getting in contact with them, recommending some to us), obtaining spare keys, and other miscellaneous items while we were still in the process of moving to the area.
She knows her stuff and truly goes out of her way to make sure your home buying experience as smooth as possible and I would highly recommend her!
Here's her profile if you want to get in touch with her: zillow.com/profile/zuser…
We started working with Kasey about a year ago - and signed up to both buy a new home and sell our existing home. I have to say, it was an absolute stroke of good luck since we randomly picked her from Google's search results. Kasey turned out to be fantastic to work with. She helped us maximize the price we got for selling - and the house sold within just a few days of listing. She was also very responsive. My wife commented multiple times on how easy it was to reach her and how helpful she was in general. At the end of the day, the sale went down without a hitch - and we ended up getting significantly more than we were originally planning. We've already been referring her to friends and she has impressed them as much as she did us. I highly recommend both Kasey Gilliam and Bramlett Residential.
I used Kristin Wellborn as my realtor, and she was nothing short of amazing! I almost felt bad for how much effort she put into making our experience top notch. She drove all around the city for weeks on end. Spoke on our behalf and represented us so well! We closed on our house this past week here in Austin, (extremely tough market) and wouldn't have been able to without her. Highly recommend!!
Working with Craig was great - great communicator, understands the Austin are very well, quick responses, helped me understand the buying process & helped me find a great house quickly. Would definitely recommend working with Bramlett Residential / Craig.
My wife and I had the pleasure of working with Linda Baddour to find our dream house in Austin. Being out of state, and new to house buying, my wife and I were a little apprehensive about the whole process. Lucky for us, the first person we spoke to was Linda, and she was so great to work with. She walked us through the whole house-buying process and how to navigate the hot Austin house market. We met up with her during a house-hunting weekend, with very little expectation of finding a house and/or making a competitive bid. Surprise, surprise, not only did we find our dream house at a great price, Linda helped us bid competitively in a sellers market. We managed to close on the house we wanted, and we could not have done it without Linda's help. We can't thank her enough!
We worked with Craig McGuire at Bramlett, we have all praise for him. During these hostile months for buyers, the housing market was heavily tilted towards sellers. Craig was very patient and kind. At times when we were very much down emotionally because of losing a bid or two very narrowly, he would say all the right things to keep us on the look out for another home that would be even better fit. We ended up with a home that we like a lot, and a lot of the credit goes to Craig helping us and having timely discussions with seller's agent(s) all the time. If anything, Craig was only more cautious to not let his clients unnecessarily bid too high without being comfortable. We definitely recommend Craig's services with Bramlett.
Working with Ann Nye was a Joy We live in Fairview Heights Illinois (near St. Louis) so all are dealings were done remotely. Ann was working with our son and daughter-in-law, who live in Austin, to find a house. They had been very pleased with Ann and recommended her to us. Ann did video tours for us of the houses we were interested in and even did video tours of the parks near by. Ann helped us find a perfect house just 2 miles from the house that my son and daughter-in law chose. After that Ann helped us get loan information, someone to cut the grass at our new house until we arrive, and a contractor to do minor repairs before we arrive. My son and daughter-in law closed on their house on the same day we closed on ours. Now, thanks to Ann, we will be spending lots of time with our new baby grand daughter. Thank you Ann Nye
Steve Crossland is the best agent you could possibly ask for and here is why I feel this way; I live outside the Austin area so am unable to be onsite to meet in person and to make personal assessments of the property. Steve, performed an individual walk-through, provided photos, well written communications with clear assessments and the actions necessary to get ready to sell. Steve and his team of professionals managed every aspect and detail to include replacing flooring, a hail damaged roof, removal of a dead palm due to a freeze, and other maintenance items that in turn made the house an easy inspection and sell!!! Steve led me through the selling process like a champion coach! I am very pleased and highly recommend you work with Steve Crossland and his excellent team.
If you are in the market for a trusted and experienced agent, I would recommend Philip Myers with Bramlett Realty. We just closed on our second property with him. Choosing a realtor to represent you is a daunting, and often frustrating endeavor. We worked with two or three agents before we were lucky enough to be put in touch with Philip. He is very professional, knowledgeable, and has excellent contacts in all the areas of real estate from contractors, to lenders, to inspectors, to appraisers. There are always a few bumps along the way when buying or selling a property and it’s always good to have an experienced professional in your corner. When we had to push back our closing date two times, Philip handled it immediately. When the seller wasn’t getting us the appropriate documents, he made sure he followed up until we had them. He even recommended an amazing lender – this was a life saver. The two previous lenders we had spoken with had said we could only get our property with 20% down, but Philip’s contact was able to get it to us for 5% down and lower interest rates than the other two. I don’t think we would have been able to close at all on our first property if we hadn’t worked with Philip and Charlie from Austin Capital Mortgage. Philip knows the ins and outs of how real estate transactions work. When something inevitably goes wrong, he knows the next best move. I’ve recommended him to several friends and unreservedly recommend him to anyone who is serious about buying a property.
My experience with Tyson was awesome! With the way the market has been, this was the second attempt to find a home in the Austin area. Tyson stepped in after the first failed experience and made it happen. Closed on my home in a month and now I can relax and enjoy. Huge thanks to Tyson and Bramlett Residential.
Phenomenal service!!! Tyson's knowledge and experience was on point. He was honest and straight forward throughout the entire process and made himself available as much as possible. Tyson offered all of his feedback and knowledge to make the process as easy a possible. He even helped find a new lender when mine was not able to meet the scheduled deadlines! This first time home buyer is one happy camper!!! Will definitely be referring Tyson and Bramlett Residential to others.
Today's real estate market has remarkably changed. You now have to compete against not only higher prices, limited inventory but also multiple bids. Craig McGuire was excellent in his approach to what is available, how to negotiate and offer the most attractive contract in a bidding war and also making sure that he is available to show when something does come on the market. I got out-bidded three times but in the end it was definitely worth it for finding the best home and more room for your buck.
I would definitely encourage anyone looking for a home, condo or lot to reach out to Craig for the best advice and strategy for buying that home.
Finding the right home for an out of state move with 2 kids through Covid within a small window was what we were looking at. We were not even sure if we could pull this off but decided to get the ball rolling. We found Kasey Gilliam and Eric Bramlett Residential Real Estate via a review based search (and we now know why she and her company feature at the top). Kasey patiently reviewed our requirements and helped narrow down the search areas to what we now know were perfect for us. Daily search results started coming in and we got to the "virtual tour+bidding" stage. Kasey and Mackenzie (Kasey's assistant) patiently walked through properties for us to view remotely and would always add comments on specifics which made our filtering much easier. With a fair idea of what to expect, thanks to the virtual tours and a couple of bids we had placed remotely, we came down to Austin for 3 weeks to continue the home search. Kasey and Mackenzie had already lined up 3 tours on the first day and the properties they chose matched almost our entire checklist. While bidding for the home we liked, Kasey was actually at the airport and about to get on a plane. She handled the paperwork from the gate and made sure that a clear and complete bid was put in place. That was the winning bid. The home we ended up with was the very first home we toured after landing in Austin. The floorplan, the neighborhood, the area.....everything was just what we wanted. We are glad we found this team and can say for sure that you will not go wrong with Kasey and Mackenzie. Thank you guys!