We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Abby Martin
Crystal Hirst was beyond the perfect fit for us. She communicated well, she was very knowledgeable and extremely personable. What I loved the most was that she advocated for us and asked questions on our behalf we didn’t even think to ask. She watched our back and made sure every move we made was calculated and careful. I would 10000% recommend her to anyone looking to relocate to Austin and surrounding areas!
The best Realtor you could ask for, Marcy Dickson got us the home we always wanted in our price range and never pressured us outside of what we could afford. I can't say enough nice things about her, she is the best.
We were fortunate enough to work with Marcy Dickson this past year and were incredibly happy with the experience. We began looking at houses in the summer of 2014, and continued to look through the fall and into the winter, finally closing on our house in late January of 2015. Marcy was helpful, welcoming, and
patient with us throughout the entire process. It was great to work with someone as knowledgeable as Marcy, who was able to help us feel comfortable as first time home buyers. We've since moved into our new house, and have recommended Marcy to a number of our friends who are also looking to buy their first home. 5/5 stars!
I entered the housing market to buy for the first time at the height of the Austin craziness. It was competing bids, offering tons of cash over asking, and purchasing sight unseen. I was overwhelmed, to say the least. But Marcy Dickson kept me above water. She has so much knowledge and so many connections! She was invaluable. I couldn't have done it without her. She gave me so much of her time and energy to help me understand everything that was happening. PLUS, she was candid and open about all of the uncertainty. I had full trust in her, and she never let me down. I now am a first-time homeowner with the perfect place because of her and her connections. Listen to your agent. They really know what's best. Her recommendation for the mortgage company was spot on, her tips and suggestions were always beneficial, and she was invaluable during the blue-tape walk. Forever grateful to her!
Marcy Dickson helped us with our home buying process. She did an outstanding job. I feel she went above and beyond for us. I wouldn't have changed a thing. I would and have put her name out there to others. I don't plan on moving again, but if for some reason we did, she would be the first person we would call. She
is so helpful and very professional. We felt she knows her field very well. Great job, Marcy!
My two siblings and I were assisting our elderly mother in selling her house. Only my mother lives in Austin, so our request was for all three of us to be included and cc'd in all communications with our mother. Will and team were amazing at keeping everyone in the loop and hopping on zoom conferences so we could all 'meet' to discuss items as they came up. The professionalism of the team and their competent use of technology had the whole family feeling confident that our mom and her house were in good hands.
Absolute max number of stars for Realty Austin and Sally. I went through a somewhat rough process with multiple builders and was
working against a fast-approaching timeline. This was my first experience buying a house, so lots of new information to absorb in a short
period. Sally expertly walked me through all of the different processes and decisions many many times over until I was assured of moving
forward with the best possible decision I could have made. She even set up multiple reminders for me to follow up with
sales/inspectors/building super etc. hence taking away any reasonable avenue to "yell at the real estate agent" for anything.
Sally also provided various contacts for many things associated with the purchase; financing, inspections, and movers. It was critically
invaluable to have her on my side much time as the point of contact with the builder or sales or site-super etc. due to my own work and
travel schedule. Somehow she made it work. She also spent a lot of time helping with the walk-through and follow up and never missed a
meeting! Thank you so much, Sally
I have already linked a friend (who will be needing help from her soon) to Realty Austin, and will send close friends directly her way. ” I
cannot thank Sally enough. I had some unbelievable experiences along the way; really bad ones with the builders and was very thankful
to have Sally there to guide me around brick walls, which would have otherwise stopped me from being in my new home today.
Sally Pierce is an outstanding realtor, and she would be my first recommendation to anyone looking for one. She has helped us with two
home purchases and one home sale, and I can't say enough wonderful things about her. Not only does she know her stuff, stay on top of
things and communicate well, she always goes the extra mile. My favorite thing about working with Sally, though, is how she brings a
sense of calm and a little humor into high-stress times of transition. She really listens to your goals and jumps into the trenches with you
to make things happen. I admire her as a realtor, person, and now a dear friend
Sally Pierce far exceeded my expectations as a Realtor. I moved to Texas from the PNW, and she guided me through the whole process
without missing one single step. Sally is a woman of integrity, kindness, and the hardest working Realtor I have ever met. You can
depend on Sally to give you the positives and negatives of a home, to represent you well to other Realtors and their clients, and to be a
listening ear when you go through the emotions of one of the biggest decisions of your life, buying or selling a home. Thank you Realty
Austin, thank you, Sally, we love our new home.
Sally Pierce was exemplary! She personalized what I needed as a single mom. Sally exceeded my expectations! If you’re looking for a home, Sally is your gal!
Sally Pierce made selling my house an easy process for me. She delivered exemplary, personalized service every step of the way. She
exceeded my expectations with excellence and professionalism! (I am a repeat client as she also sold me the house previously.) Thank
you, Sally!
Sally Pierce was my REALTOR when I bought my home recently in Round Rock. She was by far an excellent REALTOR. She was
professional in all respects, and knowledgeable of all new laws and forms that are now required. She listens to your wants and responds
quickly. She is always on top of the situation and answers or finds the answers to any of your questions. I was quite satisfied with her and
will always use her in my future purchases."
Sally was professional and always told me what I needed to hear, not what I wanted to hear. She knew when to walk away, give me time
to think, then we always did it her way (which was best). She is my niece, and I looked at her as in a Realtor position. When I disagreed, I
usually voiced my opinion but still did it her way. It is easy to understand why she is outstanding at her job. She truly cares about people
and wants what is best for them. I have seen her go over and beyond what is called for to help the customer. I have sold my last two
homes to the first prospect with zero staging. This time the house needed help! She gave it the "facelift" it needed. She has found her
calling in life. Anyone would be fortunate to have her to sell their home, not just a house.
Sally is amazing....a true miracle worker. She is an incredible negotiator. She sold our home for $40,000 over asking after 1
weekend of open houses. She then was able to help us buy a new build with only 1% down and with a VA loan in todays
competitive market. However, the best part about meeting Sally is that she is a very caring and honest person. We are lucky to
have not only a talented realtor but a great new friend too. She is the best.
Sally was exceptional. She told us she is a very on hands Realtor and is that and more. She helped in every stage of selling our house.
She went way above and beyond, especially since the buyers' Realtor was very lazy. She kept the deal from falling through by keeping in
touch the best she could with the other Realtor, title company, and the buyer's lender to make sure all went well. There were hiccups that
she made sure we're taken care of, and informed us of all issues throughout the process. She made sure that her company and us, her
clients, were covered from any liability from the sale. We could not have done this without her knowledge and expertise. She also is very
good at creating relationships through the process and even after the sale is made. We are blessed that we got her referred to us by a
friend.
She's fantastic. The Buyer was even impressed and wished she was his agent. She was always offering a helping hand and wasn't afraid
to get her hands dirty to make sure the house was in tiptop shape before the buyers saw the property. She goes the extra mile, above
and beyond.
Sally was on the ball. If I had a question, thought, or concern, there was always a quick turnaround. Being in a different time zone, I
understood things lagged, yet she could get my requests at crazy hours and still get the information quickly. Not to mention, at every
appointment, she was 5-10 early. She listened to the major concerns/needs I had as a client and was able to hone in on the properties
that fit all those needs. I didn't feel like she was pushing anything that I wasn't already looking for already. She had the foresight. She was
able to foresee problems that would arise with whatever information we had. Whether this was through the house selection process and
determining the comps, through the inspections making sure we had all the right details, or just through time management and making
sure everyone had time and knew what they needed to do. Her foresight allowed us to solve problems early on and make the whole
buying process smooth. Lastly, her cheerful demeanor made it fun. And that's a breath of fresh air as buying a home can sometimes be
exhaustive.
Sally was a wonderful Realtor! She was very personal and attentive. She understood our needs and met them. Thank you, Sally!
Our experience with Sally was fantastic, for first time home buyers we came in pretty clueless and last minute, and Sally did an amazing
job helping guide us through the process start to finish. With great communication skills, she made sure we were always informed, and on
top of every step in the process. Thanks a ton for the guidance and help along the way! We will definitely recommend Sally to any friends
or family.
Sally Pierce was our agent. She was everything one would want from a buyer perspective. Sally was very Knowledgeable about an area
in Houston she was unfamiliar with. But, every time we talked she, had answers. She guided throughout the whole process and was able
to efficiently show us homes at times that were available to us. Sally knows the Texas real estate laws and gave us great advice. We
highly recommend her.