Nikhil S.

Arlene Maze got us our home! As first-time homebuyers, we were initially intimidated by the whole process, especially during the coronavirus pandemic. Arlene was very understanding and always put our needs first. While we were viewing houses, she took time to explain what to look out for in Austin when it comes to house age, foundation issues, flooring, exterior, etc. Arlene has been living in Texas for many years, so she knew what she was talking about. By the end, we felt comfortable putting in offers with a solid base of knowledge. Because of the crazy market during the pandemic, winning offers was understandably difficult. As this period is completely unprecedented, Arlene kept us aware of what was going on in the broader market and what we might expect a house to go for. We felt that she cared that we were getting a house at a reasonable price and one that we would love. She never pressured us to offer more than we were comfortable with. On top of this, Arlene was great with communication. She never left us hanging and we always felt that we were her top priority. Seeing houses quickly is a must in this market and she made sure that we got the attention we needed. I’d recommend Arlene to any friends or Austinites looking to purchase a home. She’s professional, honest, timely, and knowledgeable. We’re happy homeowners!