Anna R.

My husband and I were moving back to Austin from Seattle and contacted Eric after reading his numerous Yelp reviews and experiencing slow communications with the realtor we originally intended to use. We made the right decision to work with Eric! He listened intently to our requirements over the phone and quickly had a list of houses that actually met our criteria. We worked with him to plan a last-minute 4 day trip to Austin, where he and Bailey spent 4 days taking us through over 35 houses before we had to fly back to Seattle. He and Bailey were both super-responsive to all our emails/texts/phone calls before, during, and after our 4 day trip. Both Eric and Bailey were relaxed, helpful, and candid throughout the process. Eric is super-knowledgable about the neighborhoods we were considering, which really helped us better understand what to expect with each home we saw.

Eric allowed us to walk through each home at our own pace, hanging back to answer questions if we had them, but letting us experience the home for ourselves. He was upfront about potential issues in any home we looked at, rather than blindly encouraging us to just purchase a home already. By the time we flew home from our trip, Eric had prepared our offer and sent everything we needed over to us to sign. He helped us through the process and recommended an excellent lender who was able to offer us great rates and patiently listen to all of our first-time home buyer questions. When we panicked over not understanding something in the contract at the last minute when we were supposed to be signing all the papers, Eric quickly responded to our text (after hours in Austin) and called us to explain what we were confused about.

Buying a home from another state is difficult, and Eric was a great realtor throughout the process. He and his team even arranged for flooring companies to access the house so we could arrange to have floors installed before our move from Seattle. Once we moved into the house, I had trouble operating the jacuzzi in the Master bath, and Eric was quick to respond. He not only re-sent the inspection report, but called me and patiently walked me through trouble-shooting the tub until I got it to work.

We are very happy with our experience working with Eric and Bailey and would highly recommend them without reservation to anyone looking to purchase a home in Austin.