J P.

We just closed on our first house and we are grateful to have worked with the firm, specifically with Kasey Gilliam whose service was absolutely top-notch. My wife and I give her our absolute highest endorsement.

The overall transaction went very smoothly and Kasey was in full control throughout. My wife and I are first time home buyers, which comes with a lot of anxiety, yet Kasey kept us calm and confident. Kasey showed she was an excellent listener by showing us highly relevant properties at the beginning. We found one that was pre-market that we loved and Kasey crafted an excellent strategy that worked out perfectly.

There were four attributes in particular that stood out:

1) analytical nature – Kasey mentioned she was previously a CPA and it showed. We absolutely loved how analytical she was which was incredibly effective for us, since we’re of the same mindset. She did great navigating us through so much uncertainty carefully measuring expected risks & rewards.
2) reliability – she always responded very quickly who was extremely knowledgeable and genuine (e.g. she was unafraid to say she didn’t know instead of trying to fake it like I have encountered in the past). No calls or texts were ignored.
3) reassuring – as first time home buyers she gave us a lot of good and salient information without overwhelming us. She always made sure we understood something before going further. She was calm throughout which gave us incredibly high confidence in her ability.
4) outcome – most importantly, she delivered the outcome that we desired drove the process with few frictions making it much smoother than anticipated.

This is our first purchase so admittedly I don’t have much basis for a comparison. But after reading numerous books and speaking with so many who went through this same process, it’s clear Kasey provides a level of service that is among the very best.