Ritesh P.

Aug 11, 2020

Bramlett Residential helped me and my family find a perfect home and keep a deal together with a difficult seller and lender that delayed my closing.

Since we were relocating to Austin, I was looking for a broker that would be more responsive and give us a better level of customer service. Eric and his team exceeded our expectations. He responded quickly to all our requests, and worked with us and our unique requirements (over a 6-8 month period) even though we were unsure about what we wanted at the outset. I found that he has a deep understanding of Austin real estate market, and an uncanny ability to quickly lay out the trade-offs of living in various neighborhoods. Finally, when we were interested in making an offer for a home we liked, he encouraged us to look at alternate options to make sure we were confident in our decision about the house we wanted.

Since we were unable to close on time due to lender delays, Eric was instrumental in working with the listing agent to keep the deal together and negotiate extensions with a difficult seller and frustrated buyer (us). During this period and after we closed, Bailey (on Eric’s team) ensured the inspection was done immediately , completed the final walk-though for us, and helped us set up the house the way we wanted since we were not moving for another month.

I highly recommend Bramlett Residential if you are looking for a broker that is sharp, diligent, very knowledgeable about Austin real estate, and works alongside you to meet you and your family’s unique needs in a new home.