Divya Balakrishnan

Jul 8, 2021

Vivia helped us in buying our first home. It was an amazing experience. Vivia made it so easy for us. We were not local and we just met Vivia once and told her our preferences and that’s it. She did a bunch of video tours for us and we were very sure that Vivia would take care of all the nitty gritty details and that’s just what she did. She would send detailed pictures… of a broken tile… scratches on the floors… just like the things you would notice when you’re going through a home yourself. She would even tell us what would be safe with a baby and what wouldn’t be. As we were expecting our first child, her insights were super helpful and things we wouldn’t have considered/known anyway. She worked with a tough deadline as we wanted to move in as quickly as possible. After a few offer refusals we landed on our perfect home. Thanks to Vivia and her willingness to work even during her vacation, we put in an offer in time for our current home and we couldn’t be happier. She was very thorough with the paperwork and took care of all the details of the contract (knowing we wouldn’t know any of these anyway) with all the financial and legal Mumbo jumbo. She made everything so easy that we pretty much shopped did online shopping for our home. If you’re looking to move to Austin just like we did, I would highly recommend Vivia. She knows the market, great at negotiating deals and above all she’s just so personable. I would give 10 stars (out of 5) if I can! Oh and did I mention we still stay in touch! She’s THAT awesome.

Categories Buyers Vivia Robertson