Holly B.

Based on the positive online reviews, I contacted Eric and Meredith when I knew that moving to Austin was a strong possibility. Based on our travel schedule, Meredith referred us to Vicki Duran because she would be out of town. Vicki is an absolute gem. We were relocating from out of state and knew nothing about Austin. Over the course of two, 2.5 day trips, Vicki showed us close to 40 houses. We had to figure out commute, schools and budget. Over the course of a month, we were in pretty much daily contact with Vicki about houses we wanted to see, houses we wanted more info on and once we decided on a house, we were in hourly contact with her over the negotiations. Vicki is super responsive via phone, text and email. She is level-headed and good humored. She listens carefully, without judgment, and works very hard. Buying a home halfway across the country can be a very stressful situation, but we felt we were in very capable hands with Vicki. When our closing happened to fall during her family vacation, she still stayed in very close contact with us and made sure there were no last minute issues. She even brought healthy snacks for my kids to munch on in the car!