Mark H.

We recently closed on a wonderful house, with the help of Vicki Duran from Bramlett Residential. Vicki helped us find our temporary rental townhouse and we decided to use her to help us with a home purchase as well. Believe it or not, the first home we toured with Vicki turned out to be The One. We decided to make an offer and found out from the listing agent a competing offer was coming in as well. We strategized with Vicki and gave it our best shot – it worked! We were in escrow a couple of days later. Vicki guided us through the whole process, providing referrals for services like home inspection, contractor work, flooring, etc. Since we are new to the area, this was very helpful. She coached us on our negotiations and, we believe, helped us to come out with the best deal possible, while maintaining a positive, cooperative relationship with the sellers. Communication is one of the biggest aspects of the Realtor/client relationship and Vicki was always quick to respond to our [many] questions, concerns, and requests. We felt like we were working with a friend, not just a hired professional. When you get a high level of professionalism, along with a relationship like that, we think that’s the best combination possible. By the way, the escrow and closing went through without a hitch, thanks in large part to Vicki staying on top of the process (and the players) and making sure things were getting done.