Taking the leap toward achieving your dreams:
one Realtor’s story of growth and success

Will Mackintosh, REALTOR at Bramlett
Residential Real Estate
Company Stats
  • Year Started in Real Estate: 2000
  • Joined Bramlett Residential: 2012
  • Solo Agent
  • 2021 Transactions: 36
  • 2021 Transaction Volume: $19.5M
  • Top 1% of Austin Agents in Volume

“I just kinda got into a rut,” remembers Will Mackintosh when looking back on his life before joining the Bramlett Residential team. “This isn’t a good fit for me. I’m spinning my wheels. I’m sitting in a cubicle. This isn’t what I thought it was going to be.”

With his ten-year anniversary with Bramlett Residential quickly approaching, Will has clearly managed to turn that discontent around in a relatively short period of time. Today, he is living the lifestyle that he had always dreamt of having while simultaneously building a career and reputation that is second to none in the world of Austin real estate. But how did he get here and how did he make the changes that he so desperately needed to make?

Looking Back to the Beginning

From Small Seeds Grow Big Dreams

To genuinely appreciate how far Will has come with his real estate career, it is helpful to turn back time to the year 2000, which was when he graduated from the University of Texas in Austin. It was while in college that Will first became familiar with the capital city, but it wasn’t until after he graduated that he got his feet wet in the real estate industry, primarily focused on campus real estate and leasing. It wasn’t long, however, before Will was pulled away from his budding real estate career for other opportunities.

“I got sucked into the corporate world, like so many of us do,” muses Will.

It was this move to the corporate world that pulled Will away from Austin for nearly 10 years, as he moved to Houston to pursue his new career. He worked for the Houston company for about four or five years before the company went under due to instability within the industry.

“I then made a jump to another corporate job in Dallas,” says Will.

Originally from Dallas, the move back to his hometown seemed to make sense at the time. Yet, Will found himself unhappy with the corporate grind. Not only did the job just not feel right to him, but the demands of the job also cut into his free time and made it impossible for him to achieve the work/life balance that he sought to have.

Will enjoying the new work/life balance that he has achieved since getting back into real estate ten years ago.

After five more years of putting his nose to the corporate grindstone in Dallas with a new company, Will made the first step toward turning his life around and heading in a new direction.

“I was complaining to a friend about how miserable I was and he encouraged me to move back to Austin and hit the reset button,” remembers Will. “I thought, ‘I don’t have any real deep roots here, so why not?’”

Will was also lucky enough to have a friend who was willing to let him live rent-free with him in his condo on the east side of Austin for the first six months of his transition back to the capital city.

“It was not what East Austin is today,” Will points out with a chuckle and a smile.

It was from this modest abode where Will began to dabble in real estate once more. Not surprisingly, he started where he felt the most comfortable by working the area around campus first.

“Then I really started to branch out,” says Will.

As he became increasingly more serious about his career in real estate, he also began to interview with agencies in the area.

“To be honest, nothing felt like a good fit. It was the corporate atmosphere that I was trying to get away from.”

It wasn’t until his friend, Spence, encouraged him to meet with Eric Bramlett of Bramlett Residential that he found the place where he felt like he belonged.

“I met with Eric and gave him my story,” remembers Will. “Where I came from and what I can do.”

The two hit it off immediately, with Eric offering a job to Will before he left the meeting. For Will, too, the job seemed like a perfect fit.

“I liked that it was a small agency at that time,” says Will.

While the agency is no longer as small as it was when Will first joined the team, Will appreciates that he has been able to grow alongside it.

“Eric has put in the time and has made the resources and the marketing available to really grow your career,” says Will with appreciation. “I am an example of that.”

Eric has put in the time and has made the resources and the marketing available to grow your career. I am an example of that.
Will Mackintosh regarding Bramlett Real Estate
REALTOR at Bramlett Residential Real Estate

Taking it to the Next Level

Growing as a Person and as a Professional

While he started small, it didn’t take long for Will to prove himself within the industry. With over $100 million in career sales and more than 300 5-Star Reviews, Will has positioned himself to be the go-to guy in Austin for those who want to sell their property. Whether it’s a single-family home, a multi-family home or a rental property, if it is in Austin and the surrounding area, Will has built the reputation and the network to make the experience as positive and profitable as possible for all involved.

In fact, one only has to take a look at the reviews left by his clients to get a clear sense of Will’s selflessness and passion for service. Zillow user jenniferpatrick419, for example, remarked that “He was wonderful to work with – professional, courteous and listened to our plans without being condescending.” She goes on to say that “Will took care of things while we were not there and reported back on the house and anything that needed to be done.”

Zillow user TravisMay5 describes a similar scenario of selflessness and service in his review, stating “We thought the most value came from Will providing a 2-hour consultation with a staging designer at no additional cost. We tried to incorporate all of the recommendations, as we thought they were fantastic, and the changes really paid off.” He goes on further to say “I would recommend Will to anyone as he fully understand the market and what it takes to get top dollar for a house.”

Zillow user Jared Benavente would seem to agree, stating in his review “We spoke with 4 plus other realtors throughout the Austin area and none of them wanted to list at our price we believed to be competitive. Will was pragmatic with his approach and agreed our price was aggressive but not impossible.” This satisfied customer goes on to say, “We ended up getting what we asked for and the transaction went smooth with no major issues.”

He was wonderful to work with – professional, courteous and listened to our plans without being condescending.
Zillow User jenniferpatrick19 in her review of Will as her real estate agent.

Despite all of the accolades, Will remains humble and credits Bramlett Residential and the on-the-job training that he received in his early years with the company for helping with his growth and success in real estate.

“People think you get a real estate license and you know what you are doing, but that is not true,” says Will. “Like any other job, in this business, you are learning on the job and Eric was a phenomenal resource to lean on. There was no scenario that he hadn’t seen or experienced.”

In his early years, Will describes himself as being “lean and mean,” while also acknowledging that “you have to be humble” through the process of learning the industry.

“You do find yourself wasting a lot of your time at the beginning and that is what you get better at,” reflects Will. “You start to realize how to avoid wasting your time, but that is also how you learn.”

Will also genuinely appreciates the additional time savers and resources that Bramlett Residential has created for him and other Realtors on the Bramlett team to utilize.

“Eric has created an online source to access all of the resources that you need,” says Will. “You can get pretty much any answer that you need for any scenario.”

Will spending quality time with his niece, Molly.

Among his favorite of these resources is the Preferred Vendor list, which includes a comprehensive list of contractors and other service providers that sellers may need or otherwise find to be useful as they prepare their property for market. All of the vendors included on the list are ones who have worked with Bramlett clients in the past and who have a proven history of providing quality services at affordable prices.

“It makes me look good,” Will jokes about his ability to use this list in order to provide quality referrals to his clients, “and it makes my job easier.”

Will also finds the marketing methods used by Bramlett Residential to be helpful to him and his business.

“Eric’s marketing is second to none,” he says. “I have seen other agencies; I see what they are doing. Eric is good at channeling different areas that he knows will get the company out there.”

Over time, Will has managed to cultivate these resources and find ways to utilize them in the ways that work best for him and his personal methodologies.

“Leads are only so great if you have the resources to service them,” comments Will.

And while Bramlett Residential did help with leads at the start of his career, Will finds that word-of-mouth and repeat customers have been the greater contributor to his success.

“As you are in the business longer, you start to generate your own business through referrals and past clients. Or maybe you are doing a little marketing yourself,” Will says.

Whatever he is doing, it seems to be working for Will. With hundreds of happy clients and a business that continues to grow, he has come a long way from the day-to-day corporate grind that he once found to be so draining. Even Eric Bramlett himself recognizes this growth and appreciates the leadership that Will brings to his company. Not only does he produce more than 99 percent of agents in Austin, but Will also loves helping other agents at Bramlett Residential with learning the industry and growing their businesses.

He’s incredibly genuine and his clients absolutely love him. Will’s very smart and he values all of his clients extremely highly, so he’s someone I’m super proud to get to work alongside.
Eric Bramlett
Owner of Bramlett Residential

“Will has been with us since the beginning and I couldn’t have been more fortunate to meet him so early on,” says Bramlett. “He’s incredibly genuine and his clients all absolutely love him. Will’s very smart and he values all of his clients extremely highly, so he’s someone I’m super proud to get to work alongside. Will’s great at his job and he figured out work/life balance really well early on. I’ve learned a lot about that by working with Will.”

Keeping an Eye on the Prize

It’s All About Balance

With his focus being on sellers, Will has managed to carve out a niche for himself that he hopes to continue to grow throughout 2022 and into the future.

“I thoroughly enjoy working with sellers,” says Will.

But while Will does enjoy working with his clients, he also appreciates this niche because it “gives me a lot of free time as well.”

And what exactly does Will like to do with this free time? For starters, he loves to play golf.

“I am an avid golfer, but not a great golfer,” he jokes.

Will further jokes that he is “lucky enough to have friends with boats” and, along with those same friends, he enjoys wakesurfing on Lake Austin. He also loves to travel and is currently planning to visit Argentina with some friends this November. Skiing is another of Will’s passions, which he likes to combine with his love for travel by going on at least two ski trips each year.

As a Realtor who focuses on working with sellers, Will also appreciates the flexibility that this niche provides. In fact, he often finds that his career path fits nicely alongside his passion for travel.

Will exploring new horizons at Grand Canyon National Park.

“I have been on a few trips where having a laptop, a cell phone and an Internet connection goes a long way,” Will comments.

Ultimately, the work/life balance that he has managed to achieve is what gives Will the most pride in his life – both personally and professionally.

“I am really proud of how much my career has grown and it doesn’t seem to be slowing down,” he says. “I am recognized as one of the top agents in the Austin market. I have been doing it long enough and have done enough transactions that I am getting up there to the top.”

Even as his business grows, Will continues to look for ways to get the most from what life can offer as he pushes himself outside of his comfort zone to explore new experiences and cultures.

And, yet, while Will is living his life to its fullest, it doesn’t stop him from being humble or appreciating where he is today.

“Part of me is glad that I went through the corporate grind because I can really appreciate where I am now,” says Will. “Eric makes it very hard for you to want to leave and do anything else.”

2300+ Client reviews!

I had the good fortune of meeting Ruth twenty-one years ago when she was my agent and I bought my first house. Her knowledge of Austin communities and surrounding areas was so helpful. Since then, she has been our realtor as we have bought and sold 4 houses. She has also helped us lease one of these houses for over 15 years. She’s very personable, professional, smart and her previous 14 year background in corporate finance and MBA is an asset to her clients. She’s very hard working and meticulous both in buying and selling. Her connections with trustworthy contractors, landscapers, stagers, , handymen, you name it, proved to be a great resource. She provides outstanding service and expertise throughout the entire process. Now that we’ve moved out of state and are looking for a house, we miss her tremendously.

Kasey Gilliam was a delight to work with! Our friends recommended her years after their home purchase and we will be doing the same with any friends or family that move to the Austin area. Kasey was prompt, professional, and direct throughout the whole process. We were working on a tight timeframe to find and close on a house, and Kasey was extremely responsive and helped us rapidly run thru many showings. Kasey helped us greatly filter down our preferences on neighborhoods and home types which was crucial to us quickly finding a home we loved. She helped keep us on schedule for our rapid closing by quickly preparing the various offers/documents/responses to the sellers. Overall we had an amazing experience and would highly recommend Kasey!

We had a fantastic experience working with Kasey Gilliam to buy our home in Austin and regularly recommend her to our friends and coworkers. Kasey has a great eye for details/neighborhoods and a very polite but direct manner of speaking which proved invaluable during our search for houses. She was very direct and honest about the pros and cons of homes we went to see, often finding issues of concern that we may have personally missed without her (like a nearby train that infrequently ran thru the area but she caught on video because she arrived early, or pointing out the possibility of traffic noise when we visited a house in off-peak hours). She was efficient and direct in negotiating and coordinating our closing process, and always promptly responded to our calls and texts when we needed her. Highly recommend Kasey Gilliam for any home purchase or sale in the Austin area!

Kasey and Kim were extremely helpful through the whole search. They were able to find my exactly what I was looking for, and did so before it was even on the market.

I am a first time home buyer in Austin. After reaching out to Bramlett about my situation, they took care of me immediately with collateral to educate myself not only on the market in Austin, but the milestones and steps it takes at a high level to purchase a home. Zero pressure, simply informative.

Danny De Luna was my realtor (ask for him if possible) and I started working with him in August with a proposed timeline of February/March to find something. I would send him Zillow links daily via email on houses of interest, and he gave me immediate feedback on what to look for and red/green flags. We eventually started looking at houses in October together, and he will tell it to you straight in these home walkthroughs. Trust is everything, and I felt like Danny treated each house from an unbiased perspective.

We closed on the home yesterday! There was never an ounce of pressure, doubt, or insecurity working with Bramlett. I will recommend anyone go to them for the Austin market. After this process, I will go no where else in future transactions. Thank you!

Had a great experience with Kasey and Kim at Bramlett Residential Real Estate. They listed, marketed, and sold my home in a difficult market, while maintaining consistent communication with me the whole time. They also solved the normal bumps in the road that come up in any big transaction like that.

Would highly recommend their team to anyone!

Our agent Trey was great from day one and checked all the boxes for what we were looking for. He provided us with all the insights we needed to understand the local housing market, he gave us a detailed tour of all the areas we were considering in Austin, and in the end he helped us get the best deal possible with the seller. Absolutely amazing!

Julie Stoakley from Bramlett Residential is amazing to work with. She is trustworthy, knowledgeable and makes this process very smooth. She examines the property very carefully and makes sure it is suitable for her client.

Lynn Wise is your go to! –
My family and I recently moved across multiple states over to Austin. Being that it was going to be a big move, we wanted someone we could trust and look out for our best interest, especially since most of the viewings would be virtually. After interviewing multiple people, we decided to work with Lynn Wise because she made us feel comfortable and she had the experience we were looking for. She was super responsive and made the process of looking for a home as easy as possible. She also walked us through the whole process and was by our side when we were dealing with multiple different builders.
Lynn is very well connected with the community. She even has her own Facebook page which as a result helped us find a home for our growing family. We can honestly say that without Lynn, we would not have found the perfect house. She also helped us get situated with an Airbnb while our house was finished and made sure to provide us with multiple resources we could use. I highly recommend Lynn to anyone looking for quality services.

My husband and I were making the move from Ottawa, ON to Austin, TX and had a million questions about the city, state, and country. We worked with Elizabeth Michael, who was able to give us the lay of the land and answer all of our questions (and then some!). Elizabeth worked with us to help find us a rental home that met our specific needs (e.g. 3+ bedrooms, fenced yard, dog friendly, 20-minutes from downtown, and within our price range). We couldn’t be happier with where we ended up!

She’s fantastic. The Buyer was even impressed and wished she was his agent. She was always offering a helping hand and wasn’t afraid
to get her hands dirty to make sure the house was in tiptop shape before the buyers saw the property. She goes the extra mile, above
and beyond.

Sally Pierce made selling my house an easy process for me. She delivered exemplary, personalized service every step of the way. She
exceeded my expectations with excellence and professionalism! (I am a repeat client as she also sold me the house previously.) Thank
you, Sally!

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