Frequently Asked Questions

  • What items come with the property?

    The general rule is, “If it has to be removed with a tool, it stays.” However, some items are specifically included in the contract. The drapes, window treatments, & any pool equipment automatically stay. The refrigerator & washer/dryer do not come with the house unless written in the contract. The stove, dishwasher, & any attached microwave or vent hood will stay, along with all light fixtures. If you have a question about a specific item, please don’t hesitate to ask!
  • How do we determine what to offer on a property?

    To determine Fair Market Value, we will run a Comparative Market Analysis (CMA) on the property. This shows you what comparable properties in the same or similar neighborhoods have sold for recently, so tells you what the property is worth. After we have that information, we will determine what to offer based on the time the property has been on the market, if they’ve made recent price reductions, whether it’s vacant or occupied, & whether or not there are other offers on the property.
  • What is an appraisal & how does it affect me?

    Your lender will require that an appraisal is performed to verify that your purchase price is the Fair Market Value of the property. The appraisal is usually performed after we’ve had the property inspected, costs roughly $500, and is paid for at closing. The appraiser will use the same process we did when we ran a Comparative Market Analysis, so we very rarely have appraisal issues. If, however, the property doesn’t appraise for value, you have the option to terminate the contract. In many instances, we will try to renegotiate the price of the property to the appraised value. Sometimes, we get a bad appraiser (we’ve had an appraiser sent from Waco to Austin before) and we contest the value in that case.
  • When is the best time to buy?

    In general, there is more inventory to choose from in the spring & summer, but there is more competition. During the fall & winter, prices are generally lower, but there is less inventory to choose from.
  • What happens if there is more than one offer on a home?

    There are no laws governing multiple offer situations, but there is an industry-standard: Typically, the listing agent will notify all parties that there are multiple offers on the property and will ask for each buyer's "highest & best offer" by a certain time & date. We won't know what others are offering and they won't know what we're offering. You will want to put together your highest offer price & we will tighten up the offer terms to make the offer as attractive as possible, without compromising your protection. We have negotiated hundreds of multiple offers and have a strong track record of winning contracts for buyers.
  • Should I get pre-approved for a mortgage?

    While it’s not necessary to begin casually looking online, it’s definitely a good idea to get pre-approved before you begin physically looking at properties. Read more about pre-approval here.
  • How long does it take to buy a property?

    The searching process varies from buyer to buyer, but it takes 30-45 days to close on your property after you’ve gone under contract. Read more about the buying process here.
  • How much are closing costs?

    Most of your closing costs will be connected with your loan & pre-paid escrow charges (property taxes, insurance, & interest.) In general, closing costs are in the 1% to 2% range, but they do vary based on the type of loan you choose. This is one of the many reasons we recommend getting pre-approved early in the process. If you’re a cash buyer, closing costs are minimal; Generally less than $1000.
  • Are schools important for resale?

    It depends on the market. In the suburbs, where buyers value schools highly, school ratings are very important for resale. In central Austin neighborhoods, where schools have been poorly rated for years, school ratings don’t affect resale because the buyers for these homes don’t typically care about school ratings. If you do care about schools, GreatSchools.org is an excellent resource.
  • Should I get a home inspection?

    Absolutely! Your home inspector will go through the property with a fine tooth comb and tell you exactly what condition it’s in. You will find out if there are any repairs that need to be made immediately & what repairs you can expect in the future. Your inspector will check all major & minor systems: Foundation, plumbing, electrical, roof, HVAC, water heater, appliances, windows, structural integrity, & more. While not required by a lender, we do recommend getting a termite inspection at this time. While the price will vary based on the size of your home, the inspection is in the $500 range (and is paid at the time of inspection.) After we’ve reviewed the inspection, we will typically ask for the seller to make reasonable repairs or for a repair credit.
  • Are the sellers required to make repairs?

    Sellers aren’t required to make any repairs, but reasonable sellers will agree to a reasonable repairs request or a credit for repairs. It’s important to view repairs in context. If you’re purchasing a newer home, you would expect it to be in near new condition. If you’re purchasing a 50-year-old home, you would expect it to be safe & functional, but not to be new.
  • When and how much money do I need in order to make an offer & purchase a property?

    It doesn’t cost anything to make an offer on a property, but you need to be prepared to write a check for the earnest money & option fee. The earnest money deposit is usually 1% of the purchase price and the option fee will be dependent upon the sales price (usually $200-$500.)
  • What condition will the sellers leave the home in?

    Unfortunately, the standard contract is pretty fuzzy on this topic. Generally, sellers will have the property “broom clean” at closing. If it’s important to you that the property be professionally cleaned prior to closing, we can add that to special provisions.
  • What is a Home Warranty? Do I need one?

    In most transactions, a seller will credit you $400-$500 for a residential service contract (a home warranty.) If the property has a pool, they will credit you $700-$800, so that you get the additional pool coverage. A home warranty picks up what your homeowner's insurance policy doesn't cover. An insurance policy typically has a 1% deductible, so won't cover small items like a stove, dishwasher, or air conditioner. A home warranty does cover these items, and typically with a deductible in the $50-$75 range. Home warranties are great to have, but they're a hassle to deal with, should you call in a claim. They typically send a repairman out within 2 days, which can be a long time if your A/C goes out in the middle of August. Like any insurance or warranty company, they tend to try and cover as little as possible. So, when you Google different companies, you usually find bad reviews on all of them. If, after researching the home warranty, you prefer not to ask for one, we can always ask for a seller credit to your closing costs in the same amount a warranty would have cost ($400-$500.)
  • What is a Buyer's Representation Agreement? Do I have to sign one?

    A Buyer's Representation Agreement is a written agreement between you and an agent that you will use that agent's services to purchase a property for a certain period of time. Some agents require their buyer clients to sign an agreement, but we don't require this. A common sales pitch is that "I only legally represent you if you sign a buyer's rep agreement." This is legally incorrect. As soon as we begin working together, we've created an implied agency, so we're obligated to act in your best interest (a fiduciary relationship.) Since we pride ourselves on our no-pressure approach, we don't require buyers to sign a Buyer's Representation Agreement. However, if you would like to sign an agreement with us, we're happy to prepare and sign the agreement.

WE WOULD LOVE TO HELP YOU WITH YOUR HOME PURCHASE!

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2300+ Client reviews!

We had the pleasure of working with Will Mackintosh as our agent, and couldn’t be happier with the experience. From start to finish, the process was incredibly smooth and easy, thanks to Will’s expertise and professionalism. He guided us every step of the way making what could have been a stressful experience surprisingly enjoyable. Will’s attention to detail and dedication to finding the perfect property for us truly stood out. We couldn’t have asked for a better agent. I highly recommend Will and Bramlett Residential to anyone buying or selling a home in the Austin area.

Danny is amazing. We are first time home buyers and knew almost nothing going in other than what we could afford. Danny is patient and had references for mortgage companies, home inspectiors and specialty inspectors. He was able to negotiate on our behalf and guided us every step of the way from our staring offer to the day of move in. Didn’t matter the time of day, Danny was always available and made sure we understood everything we were signing. Buying a home is scary especially during pandemic but Danny made it seemless and went above and beyond to take care of us. Cannot speak highly enough of Danny.

Linda is very knowledgeable in the area and really helped me (out state buyer) to learn the important facts about the home locations that I was interested in. She provided great advice as part of the negotiation. She is very professional and dedicated to taking care of her customer. She even replied to one of my texts at 2AM in the morning! I highly recommend Linda if you are looking for a very knowledgeable and experienced agent who delivers results. After the closing date she is still following up with me to answer any questions and help me with finding services to take care of my new home.

We had a great experience with agent Kasey Gilliam, both coming and going! Kasey helped us find our lovely home five years ago, then helped us sell it again when we moved back east. She knows the market and has broad experience with Austin neighborhoods and homes. We trusted her advice — and she was always available when we had questions. She and her team kept our house safe and managed what felt like a million showings. We would happily work with Kasey again if we ever return to Austin, and are happy to sing her praises!

First, Carol is warm and helpful in every way. With Carol’s help, we bought our house remotely. She gave us great guidance: “This house would be great for you. The neighborhood is good.” Her office staff was also supportive – picking up the key from the closing company; going out to the property when a workman was there. It also must be said that after so many years in the business, she knows the market very well. Carol knows her stuff.
Carson, is an outstanding Realtor. He has been our agent for the past 7 years and we have purchased two houses utilizing his expertise.. Carson is very professional and courteous always thinking of his clients needs. I strongly recommend him and know that you will be very satisfied with his services.
I found Carson by searching Real Estate Agents in Austin who are also investors/landlords. Carson is certainly worth a call! I contacted Carson to ask if it made sense to stay in touch and possibly meet because I was looking for a 2-4 plex in Austin. Being from California and only having been in Austin 1-2 months at the time, it was critical for me to meet a real estate agent who was familiar with landlord’s perspective in the Austin market.<br/><br/>Carson and I didn’t do business that day or even that month. Later in the year, I was more prepared to get in depth and serious with the search so I reached out to Carson and he set me up on an MLS list with my search criteria. As my wife and I disqualified zip codes Carson was patient enough to update our search criteria promptly. Along the search Carson advised us and answered all our questions. My wife found a duplex listed as “coming soon” on Zillow so we drove past it and asked Carson what this listing status meant. Carson got us an appointment to view the duplex the first day it came on the market, our offer was accepted and Carson was there every step of the way.<br/><br/>After closing Carson continues to offer value to the transaction. Carson called me in early January to recommend that I fill out paperwork to make the duplex my homestead. This was very useful because, coming from California, I didn’t know about this. I know I can call Carson any time with questions around real estate. Carson is very personable, relatable, yet still very professional.
Carson was recommended to me by a friend and I’m so glad that I took him up on that recommendation!! Carson helped my find a home last spring and it was a great experience. He took into account all of the things that I was looking for and showed me multiple listings until we found the right place. He was also extremely knowledgeable about and responsive to questions during the closing process. I knew that if I was concerned about something or had additional questions I could always give him a call. Carson is fun and personable as well as very knowledgeable about the real estate industry in Austin, you couldn’t ask for a better real estate agent!

Carson was wonderful to work with. We worked with him during the holidays and we still got immediate responses from him. He helped us sell our home and purchase a new home. We’d pick him again in a heartbeat!

My wife and I could not be more pleased with the amount–and most importantly, quality–of professionalism, knowledge and personalized service that Carson Gallagher displayed throughout the process of selling our home in Austin. We walked away from our first meeting with him with complete confidence that he would have our best interest in mind and that confidence only increased over time. We both tend to be worriers by nature, and Carson’s calm, informed and rational approach to every step of the transaction worked absolute wonders in quashing our stress levels. Simply put, if he said “don’t worry about X, Y and Z,” we didn’t worry. In hindsight, he was correct in his assessment every single time. It was truly a pleasure to work with Carson, and, without question, he’s the first person we’re going to recommend to anyone either looking to sell or purchase a home in the Austin area. <br/><br/>Mark Iversen
The main “takeaway” I had when dealing with Mr. Gallagher (on 2 separate deals now) would be that I’ve walked away with more knowledge about the buying/selling process than I did going in. Mr. Gallagher was very adamant about letting me know that he was there to work for me and he would do anything (within reason, of course) that I asked throughout the process; with that being said, he was also expressive in letting me know that he would inform me of the impact of any decision I make concerning the deal at hand, in turn making me feel very comfortable knowing that I had the information I would need to make informative decisions. He’s on my phone for future deals and referrals to my circle of friends and family.

As a first time home buyer, Carson was the first real estate agent I’d worked with and I’m grateful for it! Carson knows this business extremely well, and it comes across in the first moment you speak with him. He’s an authentic and trustworthy advisor, a true professional .. you don’t meet many like this. Carson was excellent at explaining the complex details in ways I understood, as well as being a real negotiator on my behalf. Honestly I couldn’t recommend him more. Easily one of the best people you could work with in Austin.

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