Frequently Asked Questions

  • What items come with the property?

    The general rule is, “If it has to be removed with a tool, it stays.” However, some items are specifically included in the contract. The drapes, window treatments, & any pool equipment automatically stay. The refrigerator & washer/dryer do not come with the house, unless written into the contract. The stove, dishwasher, & any attached microwave or vent hood will stay, along with all light fixtures. If you have a question about a specific item, please don’t hesitate to ask!
  • How do we determine what to offer on a property?

    To determine Fair Market Value, we will run a Comparative Market Analysis (CMA) on the property. This shows you what comparable properties in the same or similar neighborhoods have sold for recently, so tells you what the property is worth. After we have that information, we will determine what to offer based on the time the property has been on the market, if they’ve made recent price reductions, whether it’s vacant or occupied, & whether or not there are other offers on the property.
  • What is an appraisal & how does it affect me?

    Your lender will require than an appraisal is performed to verify that your purchase price is the Fair Market Value of the property. The appraisal is usually performed after we’ve had the property inspected, costs roughly $500, and is paid for at closing. The appraiser will use the same process we did when we ran a Comparative Market Analysis, so we very rarely have appraisal issues. If, however, the property doesn’t appraise for value, you have the option to terminate the contract. In many instances, we will try to renegotiate the price of the property to the appraised value. Sometimes, we get a bad appraiser (we’ve had an appraiser sent from Waco to Austin before) and we contest the value in that case.
  • When is the best time to buy?

    In general, there is more inventory to choose from in the spring & summer, but there is more competition. During the fall & winter, prices are generally lower, but there is less inventory to choose from.
  • What happens if there is more than one offer on a home?

    There are no laws governing multiple offer situations, but there is an industry standard: Typically, the listing agent will notify all parties that there are multiple offers on the property and will ask for each buyer's "highest & best offer" by a certain time & date. We won't know what others are offering and they won't know what we're offering. You will want to put together your highest offer price & we will tighten up the offer terms to make the offer as attractive as possible, without compromising your protections. We have negotiated hundreds of multiple offers and have a strong track record of winning contracts for buyers.
  • Should I get pre-approved for a mortgage?

    While it’s not necessary to begin casually looking online, it’s definitely a good idea to get pre-approved before you begin physically looking at properties. Read more about pre-approval here.
  • How long does it take to buy a property?

    The searching process varies from buyer to buyer, but it takes 30-45 days to close on your property after you’ve gone under contract. Read more about the buying process here.
  • How much are closing costs?

    Most of your closing costs will be connection with your loan & pre-paid escrow charges (property taxes, insurance, & interest.) In general, closing costs are in the 1% to 2% range, but they do vary based on the type of loan you choose. This is one of the many reasons we recommend getting pre-approved early in the process. If you’re a cash buyer, closing costs are minimal; Generally less than $1000.
  • Are schools important for resale?

    It depends on the market. In the suburbs, where buyers value schools highly, school ratings are very important for resale. In central Austin neighborhoods, where schools have been poorly rated for years, school ratings don’t affect resale because the buyers for these homes don’t typically care about school ratings. If you do care about schools, GreatSchools.org is an excellent resource.
  • Should I get a home inspection?

    Absolutely! Your home inspector will go through the property with a fine tooth comb and tell you exactly what condition it’s in. You will find out if there are any repairs that need to be made immediately & what repairs you can expect in the future. Your inspector will check all major & minor systems: Foundation, plumbing, electrical, roof, HVAC, water heater, appliances, windows, structural integrity, & more. While not required by a lender, we do recommend getting a termite inspection at this time. While the price will vary based on the size of your home, the inspection is in the $500 range (and is paid at the time of inspection.) After we’ve reviewed the inspection, we will typically ask for the seller to make reasonable repairs or for a repairs credit.
  • Are the sellers required to make repairs?

    Sellers aren’t required to make any repairs, but reasonable sellers will agree to a reasonable repairs request or a credit for repairs. It’s important to view repairs in context. If you’re purchasing a newer home, you would expect it to be in near new condition. If you’re purchasing a 50 year old home, you would expect it to be safe & functional, but not to be new.
  • When and how much money do I need in order to make an offer & purchase a property?

    It doesn’t cost anything to make an offer on a property, but you need to be prepared to write a check for the earnest money & option fee. The earnest money deposit is usually 1% of the purchase price and the option fee will be dependent upon the sales price (usually $200-$500.)
  • What condition will the sellers leave the home in?

    Unfortunately, the standard contract is pretty fuzzy on this topic. Generally, sellers will have the property “broom clean” at closing. If it’s important to you that the property be professionally cleaned prior to closing, we can add that to special provisions.
  • What is a Home Warranty? Do I need one?

    In most transactions, a seller will credit you $400-$500 for a residential service contract (a home warranty.) If the property has a pool, they will credit you $700-$800, so that you get the additional pool coverage. A home warrant picks up what your homeowner's insurance policy doesn't cover. An insurance policy typically has a 1% deductible, so won't cover small items like a stove, dishwasher, or air conditioner. A home warranty does cover these items, and typically with a deductible in the $50-$75 range. Home warranties are great to have, but they're a hassle to deal with, should you call in a claim. They typically send a repairman out within 2 days, which can be a long time if your A/C goes out in the middle of August. Like any insurance or warranty company, they tend to try and cover as little as possible. So, when you Google different companies, you usually find bad reviews on all of them. If, after researching the home warranty, you prefer not to ask for one, we can always ask for a seller credit to your closing costs in the same amount a warranty would have cost ($400-$500.)
  • What is a Buyer's Representation Agreement? Do I have to sign one?

    A Buyer's Representation Agreement is a written agreement between you and an agent that you will use that agent's services to purchase a property for a certain period of time. Some agents require their buyer clients to sign an agreement, but we don't require this. A common sales pitch is that, "I only legally represent you if you sign a buyer's rep agreement." This is legally incorrect. As soon as we begin working together, we've created an implied agency, so we're obligated to act in your best interest (a fiduciary relationship.) Since we pride ourselves on our no pressure approach, we don't require buyers to sign a Buyer's Representation Agreement. However, if you would like to sign an agreement with us, we're happy to prepare and sign the agreement.

WE WOULD LOVE TO HELP YOU WITH YOUR HOME PURCHASE!

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1400+ Client reviews!

Y Xixi

We were lucky to have Kasey as our agent. She is very friendly, energetic, and knowledgably. As a remote buyer from another state, we needed a lot more help than a regular buyer. She was always there for us and happy to provide us all the assistance we needed. Whenever we sent her emails about the new house, she always responded instantly. We got satisfactory answers for all our numerous questions for her. Her great service has persisted from the beginning of the discussion about the right property for us to the end of the closing and even after. She made our purchase a great experience. We strongly recommend Kasey

Kyra Ford

As first time homebuyers I anticipated this to be a rocky venture, and it did not disappoint. However, Tyson Hombroek was concise and patient with us throughout the whole process. Buying in the Austin area is tough right now. The market was not on our side but I always felt like Tyson was. He helped us find homes we could afford and make the most competitive offers we could. What we thought would be months of hunting was only a few weeks. And after the contract was drawn up and negotiated, Tyson helped us through the whole closing process. I could not recommend a better realtor for first time homebuyers.

Janelle L.

My realtor was Vicki Duran and she is hands down the most professional, genuine, kind, and patient realtor I’ve ever had.

We are first time home buyers and not only was she prompt in answering our questions and concerns, (and let me tell you, we ask a lot of questions) but she also would go as far as to give us extra information that we did not think to ask her. If we forgot something, we knew that we could rely on Vicki to bring these things to our attention. She was our realtor as well as our counselor for buying a home.

She even went out of her way as we approached our closing date and helped us with our walkthrough! She stated that she wanted to be there and I’m glad she was because she caught a lot of things that we did not.

I know realtors are busy people and what makes one stand out from the rest is their quality of communication, genuine character, and their willingness to go the extra mile to help us find a home that we will love. Vicki does all these things and more and I felt so secure and confident with her as my realtor. She really made all the difference in our lives, especially during these difficult times!

Ulises R.

Craig McGuire has been exceptional throughout our home buying journey. The whole process was such a mystery to us initially but everything seemed to effortlessly fall into place with the help and guidance that Craig provided. I was particularly impressed with how informed Craig is and that he was able to communicate his knowledge to us so that we could make calculated decisions. To top it off, Craig is cordial and has a great sense of awareness. We would not hesitate to work with Craig or anyone at Bramlett Residential in the future.

Alex M.

Kasey is a great resource for us. We are lucky to have her as our agent to purchase our first single house. As an out-of-town buyer, we faced a lot of challenges to purchase a property remotely. At our introduction meeting, she was warm and knowledgeable. She asked a lot of questions about our needs and plans for the property. Based on the information we provided to her, she helped us identify the property that fits in our budget and meets our needs. During the purchasing process, she ensured our communication with the seller opened all the time. She responded to the questions and inquiries from us and the seller quickly and updated us with new information promptly. She is reliable and pays attention to details. When she represented us at the final walkthrough, she identified important deficiency that was missed by the third-party inspector. We appreciate her knowledge, honesty, and hard work.

Halli M.

We started working with Kasey about a year ago – and signed up to both buy a new home and sell our existing home.  I have to say, it was an absolute stroke of good luck since we randomly picked her from Google’s search results.

Kasey turned out to be fantastic to work with.  She helped us maximize the price we got for selling – and the house sold within just a few days of listing.

She was also very responsive.  My wife commented multiple times on how easy it was to reach her and how helpful she was in general.

At the end of the day, the sale went down without a hitch – and we ended up getting significantly more than we were originally planning.  We’ve already been referring her to friends and she has impressed them as much as she did us.

I highly recommend both Kasey Gilliam and Bramlett Residential.

Henry H.

Eric Bramlett, Will Mackintosh and his team are processional.
They have genius marketing skills, gave me good advices, and actively guided me through the whole process of selling my property.
I am appreciated for their help and will use them again if I have any need to buy or sell a property in Austin, TX area

Ainsly M.

We just closed on our first house after working with Bailey Moran at Eric Bramlett Residential, and can not recommend her enough! The current Austin market is crazy, and we were so thankful for Bailey’s insight and expertise throughout the process.

We were moving from out of state, and she spent a lot of time in the beginning getting to know us and our interests and expectations, which was really helpful as she was providing direction. She took an entire day driving us all over Austin through different towns and neighborhoods, even as the infamous snow storm was rolling in. She also spent multiple days over several weekends looking at houses and taking videos for us. She was impartial as she toured the houses so that we could generate our own opinions, but also answered our questions honestly when we had uncertainties about one thing or another.

We were also constantly impressed by her knowledge of the market in different neighborhoods, with the offers coming in at 10, 20, and up to 30% above asking price. She has clearly done her research (and keeps up with the ever-changing data and trends) and will always go the extra step to answer all of your questions. As first time homebuyers, this was extremely important and helped narrow down our search.

We are so lucky to have found the perfect house for us, in the area that we wanted, and really don’t think we could have done it without all of Bailey’s help and guidance. Highly recommend Bailey if you are buying a home in the Austin area!!!

Lauren Y.

Linda Baddour is the best real estate agent we could ask for! Especially in this crazy Austin seller’s real estate market in the Lakeway/Bee Caves/Dripping Springs area, where homes were going for way over listing price quickly for multiple offers, we needed a responsive, savvy, expert in real estate and Linda pulled out all the stops for us. She was super responsive even within a couple minutes of an email or text request and consistently went above and beyond getting us comps, hoa docs, and home info beyond what could be found on the MLS we could see. She saved us a ton of time avoiding homes with lease backs or condos masquerading as homes that we didn’t want. She helped us write strong offers and got them submitted quickly so we were able to win an offer after a couple of weeks and tries and close on a home! We are so excited about our new beautiful home and so appreciative of all of Linda’s hard work! Thank you Linda!

Monica H.

Kasey has been working with us for a long time now waiting for us to be ready to pull the trigger on that perfect house. She knew what we were looking for and knew we weren’t in a hurry and that did not deter her from providing the best service and responsiveness. After what seems like years she helped us find that perfect house in a market so insane that actually getting that perfect house after you find it seems near impossible but Kasey made it happen. We highly recommend Kasey and will work with her again if we need to.

Ainsly McGowan

We just closed on our first home after working with Bailey Moran at Eric Bramlett Residential, and can not recommend her enough! The current Austin market is crazy, and we were so thankful for Bailey’s insight and expertise throughout the process. We were moving from out of state, and she spent a lot of time in the beginning getting to know us and our interests and expectations, which was really helpful as she was providing direction. She took an entire day driving us all over Austin through different towns and neighborhoods, even as the infamous snow storm was rolling in. She also spent multiple days over several weekends looking at houses and taking videos for us. She was impartial as she toured the houses so that we could generate our own opinions, but also answered our questions honestly when we had uncertainties about one thing or another. We were also constantly impressed by her knowledge of the market in different neighborhoods, with the offers coming in at 10, 20, and up to 30% above asking price. She has clearly done her research (and keeps up with the ever-changing data and trends) and will always go the extra step to answer all of your questions. As first time homebuyers, this was extremely important and helped narrow down our search. We are so lucky to have found the perfect house for us, in the area that we wanted, and really don’t think we could have done it without all of Bailey’s help and guidance. Highly recommend Bailey if you are buying a home in the Austin area!!!

David R.

We were fortunate to find Tara McGuire from Bramlett Residential as our realtor.  A friend who had a great experience with Bramlett Residential introduced us to this real estate firm and the owner referred us to Tara who is one of their experienced realtors.  We were thankful that Tara was able to expertly and safely guide us through the processes of selling our home of 25 years in the volatile Austin market during the extra difficult times of Covid. She laid out a written day-by-day plan, outlining all of the critical checkpoints and events that were required leading up to a successful closing. She leveraged her team who followed up regularly to help us with all of the paperwork and handle all of the details. We were never out of the loop on the status of our sale, and when we had questions or concerns, Tara was quick to respond. In the end, the house listed on a Thursday, the final offers were in on Monday, and we accepted an offer on Tuesday.  Our expectations were exceeded, not only with the level of service we received but with the final price we accepted. When we closed, she was in regular contact with us, expertly handling all of the hiccups. Working with Tara was amazing and we highly recommend her and her team at Bramlett.