Frequently Asked Questions

  • What items come with the property?

    The general rule is, “If it has to be removed with a tool, it stays.” However, some items are specifically included in the contract. The drapes, window treatments, & any pool equipment automatically stay. The refrigerator & washer/dryer do not come with the house unless written in the contract. The stove, dishwasher, & any attached microwave or vent hood will stay, along with all light fixtures. If you have a question about a specific item, please don’t hesitate to ask!
  • How do we determine what to offer on a property?

    To determine Fair Market Value, we will run a Comparative Market Analysis (CMA) on the property. This shows you what comparable properties in the same or similar neighborhoods have sold for recently, so tells you what the property is worth. After we have that information, we will determine what to offer based on the time the property has been on the market, if they’ve made recent price reductions, whether it’s vacant or occupied, & whether or not there are other offers on the property.
  • What is an appraisal & how does it affect me?

    Your lender will require that an appraisal is performed to verify that your purchase price is the Fair Market Value of the property. The appraisal is usually performed after we’ve had the property inspected, costs roughly $500, and is paid for at closing. The appraiser will use the same process we did when we ran a Comparative Market Analysis, so we very rarely have appraisal issues. If, however, the property doesn’t appraise for value, you have the option to terminate the contract. In many instances, we will try to renegotiate the price of the property to the appraised value. Sometimes, we get a bad appraiser (we’ve had an appraiser sent from Waco to Austin before) and we contest the value in that case.
  • When is the best time to buy?

    In general, there is more inventory to choose from in the spring & summer, but there is more competition. During the fall & winter, prices are generally lower, but there is less inventory to choose from.
  • What happens if there is more than one offer on a home?

    There are no laws governing multiple offer situations, but there is an industry-standard: Typically, the listing agent will notify all parties that there are multiple offers on the property and will ask for each buyer's "highest & best offer" by a certain time & date. We won't know what others are offering and they won't know what we're offering. You will want to put together your highest offer price & we will tighten up the offer terms to make the offer as attractive as possible, without compromising your protection. We have negotiated hundreds of multiple offers and have a strong track record of winning contracts for buyers.
  • Should I get pre-approved for a mortgage?

    While it’s not necessary to begin casually looking online, it’s definitely a good idea to get pre-approved before you begin physically looking at properties. Read more about pre-approval here.
  • How long does it take to buy a property?

    The searching process varies from buyer to buyer, but it takes 30-45 days to close on your property after you’ve gone under contract. Read more about the buying process here.
  • How much are closing costs?

    Most of your closing costs will be connected with your loan & pre-paid escrow charges (property taxes, insurance, & interest.) In general, closing costs are in the 1% to 2% range, but they do vary based on the type of loan you choose. This is one of the many reasons we recommend getting pre-approved early in the process. If you’re a cash buyer, closing costs are minimal; Generally less than $1000.
  • Are schools important for resale?

    It depends on the market. In the suburbs, where buyers value schools highly, school ratings are very important for resale. In central Austin neighborhoods, where schools have been poorly rated for years, school ratings don’t affect resale because the buyers for these homes don’t typically care about school ratings. If you do care about schools, GreatSchools.org is an excellent resource.
  • Should I get a home inspection?

    Absolutely! Your home inspector will go through the property with a fine tooth comb and tell you exactly what condition it’s in. You will find out if there are any repairs that need to be made immediately & what repairs you can expect in the future. Your inspector will check all major & minor systems: Foundation, plumbing, electrical, roof, HVAC, water heater, appliances, windows, structural integrity, & more. While not required by a lender, we do recommend getting a termite inspection at this time. While the price will vary based on the size of your home, the inspection is in the $500 range (and is paid at the time of inspection.) After we’ve reviewed the inspection, we will typically ask for the seller to make reasonable repairs or for a repair credit.
  • Are the sellers required to make repairs?

    Sellers aren’t required to make any repairs, but reasonable sellers will agree to a reasonable repairs request or a credit for repairs. It’s important to view repairs in context. If you’re purchasing a newer home, you would expect it to be in near new condition. If you’re purchasing a 50-year-old home, you would expect it to be safe & functional, but not to be new.
  • When and how much money do I need in order to make an offer & purchase a property?

    It doesn’t cost anything to make an offer on a property, but you need to be prepared to write a check for the earnest money & option fee. The earnest money deposit is usually 1% of the purchase price and the option fee will be dependent upon the sales price (usually $200-$500.)
  • What condition will the sellers leave the home in?

    Unfortunately, the standard contract is pretty fuzzy on this topic. Generally, sellers will have the property “broom clean” at closing. If it’s important to you that the property be professionally cleaned prior to closing, we can add that to special provisions.
  • What is a Home Warranty? Do I need one?

    In most transactions, a seller will credit you $400-$500 for a residential service contract (a home warranty.) If the property has a pool, they will credit you $700-$800, so that you get the additional pool coverage. A home warranty picks up what your homeowner's insurance policy doesn't cover. An insurance policy typically has a 1% deductible, so won't cover small items like a stove, dishwasher, or air conditioner. A home warranty does cover these items, and typically with a deductible in the $50-$75 range. Home warranties are great to have, but they're a hassle to deal with, should you call in a claim. They typically send a repairman out within 2 days, which can be a long time if your A/C goes out in the middle of August. Like any insurance or warranty company, they tend to try and cover as little as possible. So, when you Google different companies, you usually find bad reviews on all of them. If, after researching the home warranty, you prefer not to ask for one, we can always ask for a seller credit to your closing costs in the same amount a warranty would have cost ($400-$500.)
  • What is a Buyer's Representation Agreement? Do I have to sign one?

    A Buyer's Representation Agreement is a written agreement between you and an agent that you will use that agent's services to purchase a property for a certain period of time. Some agents require their buyer clients to sign an agreement, but we don't require this. A common sales pitch is that "I only legally represent you if you sign a buyer's rep agreement." This is legally incorrect. As soon as we begin working together, we've created an implied agency, so we're obligated to act in your best interest (a fiduciary relationship.) Since we pride ourselves on our no-pressure approach, we don't require buyers to sign a Buyer's Representation Agreement. However, if you would like to sign an agreement with us, we're happy to prepare and sign the agreement.

WE WOULD LOVE TO HELP YOU WITH YOUR HOME PURCHASE!

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2300+ Client reviews!

Elizabeth Michael was awesome to work with! As a first time home buyer, she was able to explain the process clearly and professionally, from our first meeting, all the way through closing.

She was very communicative and we never felt we were left in the dark. She fought for us when we needed her to fight for us, and her advice was invaluable. She absolutely excels at navigating the Austin real estate market.

She was also able to recommend a great lender, insurance agent, etc., which made it feel like we had a whole team working for us. I’d recommend working with Elizabeth to everyone I know.

We worked with Julie Stoakley to purchase a home since moving back from Florida. We were impressed with her knowledge of the incentives and mortgage strategies. We never felt lost in communication on where we stood in the buying process. We purchased a home with an incentive and with her knowledge we were able to obtain clarity and an understanding for it. She also helped us in negotiating repairs from the inspection process and were able to get a brand new roof! I would definitely recommend Julie to my friends and family!

Crystal Hirst understands market conditions and how to position. She does her research well and helped us price our house to “SELL”. Indeed it sold much faster than our expectation, while multiple other units in the area, and in fact on the “same street”, still remain unsold. Ultimately Crystal brought us multiple interested buyers and we achieved higher than asking because of this multi-party interest that Crystal generated. We enjoyed our experience, her professionalism and excellent communication. We highly recommend Chrystal Hirst as your realtor.

Crystal Hirst understands market conditions and how to position. She does her research well and helped us price our house to “SELL”. Indeed it sold much faster than our expectation, while multiple other units in the area, and in fact on the “same street”, still remain unsold. Ultimately Crystal brought us multiple interested buyers and we achieved higher than asking because of this multi-party interest that Crystal generated. We enjoyed our experience, her professionalism and excellent communication. We highly recommend Chrystal Hirst as your realtor.

I have been thoroughly pleased with my experience with Bramlett Residential and my realtor Tyson Hombroek. Tyson provided outstanding service in helping me with the sale of my house. He is very professional and on top of the market. We stayed in constant communication and he was helpful in answering all my questions I had. This was a great experience. I highly recommend them.

Kasey Gilliam was very professional and communicated through the whole home buying and searching process. highly recommend working with her. She has great expertise in Austin and lead very helpful with all of our home buying questions and concerns!

Vicki Duran from Bramlett was extremally informative and made the whole sales process effortless. I used her to not only purchase my home 4 years ago but also for the sale of the same home. Communication is key for me and Vicki was available at any time to answer questions and to keep us looped in during negotiations and or pending offers. Her attention to detail really stans out and had her clients best interest in mind at all time.

I highly recommend Vicki to anyone looking to purchase a home or sell their home, having used her for both I know you will be glad you did.

Elizabeth is AMAZING!!! She went above and beyond to secure me an absolutely beautiful home. HIGHLY recommended.

Elizabeth is amazing at her job. She found my roommates and me a great house and made the whole process very easy 10/10

Elizabeth was great and easy to work with and helped me a find a tenant quickly. She was prompt in communication and I would highly recommend her to everyone finding a new tenant

Elizabeth has helped me find a home not once, but twice! She’s incredibly responsive and communicative- Both times I’ve worked with her, she has prioritized what I’m looking for, been super realistic and honest, and is always my advocate. I’m so grateful for her hard work!

Elizabeth was extremely helpful in our process of buying our first home. She was extremely responsive, friendly and made the home buying process extremely simple and easy. Thanks again Elizabeth you’re the best!

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